The Watson Library Operations Manager position oversees circulation services and frontline public services, including direct supervision of Watson Access Services staff (Night & Weekend Supervisor, Library Assistant, Circulation Business Specialist, Stacks Maintenance Supervisor) and student employees. This position fosters and maintains quality customer service and reliable staffing and operations in Watson Library.
The Operations Manager coordinates facilities and repair activities, oversees stacks management, public technology implementation and supplies, conference room setup and frontline tech support, and provides day-to-day coordination with other KU Libraries employees as their projects intersect with public services in the building. This dynamic, user-focused position reports to the Director of Public Operations and collaborates with many people and units to support programs and space needs along with staff across the KU Libraries and other University departments.