Wavier Services Coordinator

Job Title:  Waiver Services Coordinator

Salary: $20.00 - $23.00 per hour commensurate with experience

Employment:Full-time 30-hour work week. Mon-Fri between the hours of 8am – 4pm

Requirements:

• Associate’s degree in business or health related field and two years experience. In some cases, an equivalent combination of education and experience may be acceptable.
• Must have demonstrated organizational skills.
• Must have demonstrated interpersonal skills.
• Must have excellent oral and written communication skills.
• Must have computer literacy skills and a demonstrated ability to adapt to new computer software.
• Demonstrated good oral and written communication skills.
• Demonstrated ability to follow through on assignments.
• Demonstrated acceptance of and sensitivity in interacting with people with disabilities.
• Demonstrated ability to accept feedback.

Summary/Objective: To coordinate consumer services from intake/admission through discharge for all OPWDD Waiver services. To support department or program staff as requested in meeting all agency and regulatory requirements.

Key Job Tasks/Essential Functions:

• Provides follow up to all calls for agency information and referrals for OPWDD Waiver Services.
• Creates intake packet to include all required documents per program; communicates with families/care coordinators and other providers as needed to gather information as requested by program staff.
• Works with agency admission committee members to review any new candidates for services. Works with program staff, consumers, families and providers by phone or in person, scheduling on site visits and meetings as necessary.
• Processes admission to new consumers in accordance with department or program guidelines and agency practices.
• Reviews, updates, processes, and maintains all records in accordance with the standards of regulatory agencies governing the operation of CP.
• Maintains computer records, demographic and billing information in accordance with department or program guidelines and agency practices.
• Collects billing, follows through on billing problems, and ensures the accuracy of billing and income information.
• Transition apt manager- assists with collecting and processing of rent, maintenance and lease violations, etc.
• Achieves program goals by performing other responsibilities as required.

Key Relationships:

• Directly supervised by Director of IFSS and Director of Waiver Services.
• Interacts regularly with consumers, families/caregivers, department or program staff, finance/accounting staff, insurers, and external service providers to ensure a smooth transition into programs.

Supervisory Responsibility: None.

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment: This job operates in an office or residential setting.

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak with clarity and accuracy, listen, and the able to engage in repetitive motion activities, i.e. typing. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must be able to lift and carry or move objects up to 20 pounds.

Travel: Travel is primarily local during the business day, but employee may be expected to work at any of the residential houses.

Our comprehensive benefit plan includes but is not limited to:

• Affordable Medical / Dental / Vision Insurance
• 17 days Paid Time Off (PTO)
• Paid Sick Time
• 9 Paid Holidays
• 403(b) and/or ROTH Retirement Plan with employer match
• Additional Insurance Offerings – Voluntary Short-Term Disability, Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
• Employer Paid Health Reimbursement Arrangement (high deductible medical plan)
• Employer paid Life Insurance, Short-term and Long-term Disability Insurance
• Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College

Apply:   https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7195290

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location.

EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.