WBC Case Manager - Temporary

WBC Case Manager - Temporary

Salary

$55,016.00 Annually

Location

Pete Mirelez Human Services Center, 11860 Pecos Street, Westminster, CO

Job Type

Temporary 3

Job Number

07501

Department

Human Services

Division

Workforce and Business Center

Opening Date

06/02/2026

Closing Date

6/16/2026 4:30 PM Mountain

Our Mission

To responsibly serve the Adams County community with integrity and innovation.

EEO

Adams County is an equal opportunity employer. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status, marital status or any other legally protected characteristic.

Position classification

Onsite -- Job duties and expectations require employee to be regularly scheduled onsite.

• Description
• Benefits
• Questions

What Success Looks Like In This Job

Coordinate and deliver Workforce and Business Center (WBC) programs to support individuals in achieving their education, employment, and self-sufficiency goals. Provide comprehensive case management, including eligibility determination, individualized planning, and ongoing career coaching and supportive services, while applying critical thinking to address barriers and ensure compliance with applicable regulations.

Hiring Range is $26.45. The full hiring range is $26.45 - $38.35.

Examples of Duties for Success

• Manage a caseload of participants, delivering career coaching, case management, and human services support, including work readiness training, stability-focused services (e.g., housing, financial, or family support referrals), and employment services to meet established outcomes.
• Use critical thinking to assess participant needs, identify barriers, and develop effective, individualized strategies for success across employment, education, and personal stability domains.
• Provide one-on-one and group career coaching and life-skills guidance, including goal setting, career pathway exploration, resume development, interview preparation, and strategies for long-term self-sufficiency.
• Conduct outreach and recruitment activities to engage job seekers, program participants, and individuals in need of human services support.
• Build and maintain partnerships with community organizations, educational institutions, and employers.
• Determine participant eligibility, collect and verify required documentation, and maintain accurate case files in data systems.
• Administer assessments to evaluate skills, interests, aptitudes, support service needs, and career readiness; interpret results to guide service planning.
• Develop and implement individualized service or employment plans, integrating both career and human services goals, and adjust strategies as participant needs evolve.
• Provide ongoing case management, including regular follow-up, progress tracking, and coaching to ensure goal attainment and improved overall well-being.
• Facilitate placement into training, work-based learning, supportive services, and employment opportunities aligned with participant goals.
• Deliver and document supportive services to address barriers to education, employment, and personal or family stability.
• Collaborate with employers, training providers, and human services agencies to support participant engagement, retention, and success.
• Refer participants to appropriate external resources when needs fall outside program scope, including health, housing, financial assistance, and social services.
• Prepare reports, maintain detailed case notes, and ensure timely, accurate data entry.
• Deliver presentations and orientations to individuals and groups on program services and expectations, including both employment and human services resources.
• Participate in outreach events and represent the organization professionally in the community.
• Work collaboratively with internal teams and external partners to achieve program goals and improve service delivery across multiple program areas.
• Maintain strict confidentiality and ensure compliance with all applicable policies and regulations.
• Perform other related duties as assigned.

Supervisory Responsibilities

• None

Qualifications for Success

• Strong career coaching and counseling skills, with the ability to guide individuals toward sustainable employment and improved life stability.
• Demonstrated critical thinking and problem-solving skills to assess complex situations and develop effective solutions across employment and human services needs.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to interpret and apply regulations, policies, and procedures across workforce and human services programs.
• Ability to work effectively with diverse populations, including individuals facing multiple barriers to employment and self-sufficiency.
• Knowledge of workforce development practices, human services systems, career pathways, and job search strategies.
• Ability to build and maintain relationships with employers, educators, community partners, and social service agencies.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Proficiency in standard office software and data management systems.
• Ability to analyze assessment data, interpret results, and make informed decisions.
• Ability to travel locally and maintain reliable transportation.

More Qualifications for Success

Experience

• Two (2) years of case management, career coaching, counseling, or related experience working with job seekers and/or human services populations in a workforce, human services, or similar setting.

Education

• Bachelor's degree in Human Services, Career Counseling, Education, or a related field;

OR equivalent combination of education and relevant work experience.

Additional Requirements

• Valid driver's license or ability to obtain one.
• Ability to pass a criminal background check.
• Bilingual skills (e.g., English/Spanish) preferred but not required.

Adams County and the 17th Judicial District Attorneys Office complies with Colorado's Job Application Fairness Act ("JAFA"). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant's age, date of birth, or dates or attendance or graduation.

Employees in this benefit class are eligible based on the number of hours worked and the duration of employment.

Employees who work within the parameters below are eligible to participate in the 457b deferred compensation plan:

• Duration - 3 months or less
• Weekly Hours - Any
• Break in Service Requirement - 13 weeks
• Lactation friendly certified workplace

OR

• Duration - Up to 12 months
• Weekly Hours - 29 or less hours
• Break in Service Requirement - 13 weeks

Employees who work within the parameters below are eligible to participate in the the medical plan for the employee and child(ren) only as well as the 457b deferred compensation plan:

• Duration - At least 3 months and up to 12 months
• Weekly Hours - 30 or more
• Break in Service Requirement - 13 weeks
• Lactation friendly certified workplace

01

Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.

• Yes, I understand and agree
• Yes, I understand but disagree.

02

Please select your education and experience meet the minimum qualifications:

• I possess a Bachelors degree in Human Services, Career Counseling, Education, or a related field and at least two (2) years of case management, career coaching, counseling, or related experience working with job seekers and/or human services populations in a workforce, human services, or similar setting.
• I possess an Associates degree in Human Services, Career Counseling, Education, or a related field and at least four (4) years of case management, career coaching, counseling, or related experience working with job seekers and/or human services populations in a workforce, human services, or similar setting.
• I possess six (6) years of case management, career coaching, counseling, or related experience working with job seekers and/or human services populations in a workforce, human services, or similar setting, that is equivalent to the education and experience requirements for this position.
• None of the above

03

Do you currently possess or have the ability to obtain, a valid Colorado drivers license?

• Yes
• No

04

Describe your experience providing case management, career coaching, or human services support to individuals facing barriers to employment or self-sufficiency. Include the types of populations served, services provided, and outcomes achieved.

05

This position requires balancing workforce development goals with human services support. Please describe a time when you had to assess a complex participant situation, identify barriers, and develop an individualized plan to support success. What steps did you take and what was the outcome?

06

Explain your experience interpreting and applying policies, regulations, or eligibility requirements within workforce, education, or human services programs. How do you ensure accuracy and compliance while maintaining a positive customer experience?

07

Building partnerships and connecting participants to community resources is an important part of this role. Describe your experience collaborating with employers, community organizations, educational institutions, or social service agencies to support participant success. What strategies have you used to maintain effective partnerships?

Required Question

Employer Adams County

Address 4430 S. Adams County Parkway, Suite C4000B

Brighton, Colorado, 80601-8213

Website http://www.adamscountyco.gov/careers