Wealth Management Client Associate

Bank of America Corp

Manchester, NH

JOB DETAILS
SKILLS
Administrative Skills, Bank Management, Banking Services, Business Development, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Diversity, Establish Priorities, Financial Planning, High School Diploma, Information Technology & Information Systems, Investment Services, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Operational Strategy, Operational Support, Operations Processes, Presentation/Verbal Skills, Resolve Customer Issues, Retirement Planning, Retirement and Pension Management, Risk Analysis, Risk Management, Sales Management, Sales Pipeline, Salesforce.com, Securities, Series 66, Series 7, Wealth Management, Work From Home, Writing Skills
LOCATION
Manchester, NH
POSTED
30+ days ago

Back to search results Wealth Management Client Associate Manchester, New Hampshire Additional locations Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world, specializing in goals-based wealth management including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrills Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas, and experiences helping to create a work community that is culture driven, resilient, results focused, and effective. Job Description This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FAs business while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. Responsibilities Provides excellent Client Service to the banks clients through educating them on all of the banks service and banking offerings. Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests. Assists with ensuring practices are in alignment with the banks policies and procedures to support operational excellence, protect the banks clients, and manage risk. Identifies, deepens, and maintains client relationships through emphasizing the banks offerings and promoting incorporation of banking into day-to-day practices while communicating outputs to the FAs. Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases while leading with a client first mindset. Required Qualifications Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results. Demonstrates a client-centric mindset always acting in the best interest of the client. Has the ability to learn and adapt to new information and technology platforms. Desired Qualifications Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66, 63, and 65 (accepted in lieu of 66). Possesses industry knowledge and an understanding of investment products. Has experience working with clients quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience. Is comfortable operating in a fast-paced environment with changing and evolving responsibilities. Is detail oriented. Demonstrates a commitment to continuous learning and professional growth. Exhibits sound judgment and discretion when handling sensitive information. Strong computer application skills including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce. Demonstrates professional verbal and written communication skills. Skills Account Management Client Management Customer and Client Focus Issue Management Oral Communications Business Development Client Solutions Advisory Pipeline Management Prioritization Administrative Services Emotional Intelligence Referral Identification Written Communications Minimum Education Requirement High School Diploma, GED, Secondary School, or equivalent. Internal employees who are currently working from home are still eligible to apply. However, if selected for the role you may be required to work onsite in accordance with the Workplace Excellence policy. Shift 1st shift United States of AmericaHours Per Week 37.5 Learn more about this role Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26010676 Manages People No Travel No Age requirement Must at least be 18 years of age. Share Save job Job saved

About the Company

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Bank of America Corp