Wealth Management Operations Analyst

The role involves working with internal teams to open and maintain accounts for clients of the firm. This includes gathering documents, verifying key information, validating completeness, and effectively communicating with business partners and stakeholders. The position also requires facilitating the successful and smooth transition of securities and cash transfers, providing specialized operational support, and processing and monitoring all daily transactions.

• Ensure professional and timely communication with external and internal business partners/clients regarding troubleshooting exceptions and transactions, settlement exceptions, inquiries, and client account-related issues.
• Foster a culture of partnership and collaboration with internal business partners/stakeholders to identify customer needs and ensure service delivery at the highest possible level.
• Identify and implement opportunities to improve department processes and culture to maximize service, efficiency, and productivity while maintaining a controlled and risk-reduced environment.
• Provide support for internal and external audits, risk assessments, and reviews while ensuring department procedures, protocols, checklists, and controls are adhered to.
• Stay aware of current and emerging industry regulatory requirements and identify key risks and controls to support efficient business operations.
• Provide support for technology and non-technology changes within the department, ensuring effective and efficient delivery of change.

Required Skills

• Knowledge and understanding of account opening processes and KYC/AML rules and regulations for various account types.
• Understanding of Cash, Securities, FX, and Derivative products, related processes, and global financial markets.
• Proficiency in trade processing, regulatory reporting, trade booking, allocation, confirmation, settlement, custody, and reconciliation of financial products/markets.
• Strong analytical, problem-solving, communication, and organizational skills.
• Ability to identify and implement continuous improvement activities to support departmental change.
• Familiarity with industry/market systems such as DTCC, Euroclear, Fedwire, FICC, SWIFT, Bloomberg, NetX360.

Required Experience

• Minimum of 2 years of operational support in financial services, preferably within a broker-dealer, bank, or registered investment advisor.
• Experience with client account opening and AML/KYC rules.
• Experience with Cash, Securities, FX, and Derivative products, processes, and markets.
• Experience with regulatory reporting, e.g., Client Trace.
• Experience in supporting and engaging with internal and external clients, such as Trading Desk and Wealth Management Advisors.
• Bachelor's degree is preferred, e.g., economics, business, mathematics, or related fields.