Americans with Disabilities Act (ADA), Application Integration, Computer Services, Content Management Systems (CMS), Customer/Client Research, Data Collection, Higher Education, Identify Issues, Information/Data Security (InfoSec), Internet Application, Internet Technology, Mobile Applications, Object Oriented Programming (OOP), Onboarding, Operational Support, Performance Analysis, Performance Metrics, Performance Testing, Problem Solving Skills, Procedure Implementation, Quality Assurance, Requirements Management, Section 508, Security Assertion Markup Language (SAML), Security Monitoring, Single Sign-On (SSO), Software Development Lifecycle (SDLC), Systems Analysis, Technical Writing, Use Cases, User Interface/Experience (UI/UX), Web Browsers, Web Services
Salary Commensurate with experience
Benefits
The University offers generous benefits including:
- Paid time off
- Holidays
- Holy days
- Vacation
- Employer matching contributions to the retirement plan
- Tuition benefits for employees and their eligible dependents
Learn more and explore benefits at www.duq.edu/benefits
Location: Computing and Technology Services
Position Status: Full-time (35 hours per week)
Hours: Varied
Position Number: 43570710-1148
FLSA Status: Exempt
POSITION SUMMARY
Duquesne Universitys Computing and Technology Services (CTS) department is looking for a driven Web Application Systems Analyst who is passionate about modern web technology and eager to make a meaningful impact in higher education. As a member of our Web Services team, youll partner with colleagues from across the University to help power Duquesnes digital transformation - supporting critical services like the University portal and mobile app content management system and innovative custom web applications that solve unique and complex challenges for our campus community.
This hands-on technical role involves both operational support and project-based development. You will configure, maintain, and optimize web-based systems, monitor performance and security, review vendor releases, and support in-house applications. Youll also work closely with stakeholders to gather requirements, translate them into functional specifications, and deliver secure, scalable web solutions through all phases of the application lifecycle.
The successful candidate will be a motivated self-starter that approaches work with a sense of urgency, drive, and passion to solve problems. After successful completion of the on-campus onboarding training period, candidates may choose a remote or on-campus work arrangement to best fit their needs. The candidate in this position should expect to come to campus a minimum of two times per year and as operational needs require.
Duties and Responsibilities
- Manage and optimize web applications, including configuration, performance monitoring, testing, deployments, upgrades, and UI customization for the University portal, mobile app, and other web solutions.
- Participate in web application projects to gather end user requirements and assist in formulating solutions that best achieve desired technical and business needs.
- Build and enhance custom web applications and integrations using low-code/no-code tools, iPaaS platforms, and object-oriented programming when needed, ensuring secure SSO/SAML connectivity.
- Perform quality assurance to ensure browser compatibility, responsiveness, performance, and compliance with Section 508/ADA accessibility standards.
- Troubleshoot system issues and work with team members or vendors to resolve bugs and performance problems.
- Assist in implementation of security and data protection settings, enforcing security procedures and helping to identify and investigate security risks.
- Support data collection and create performance metrics to identify opportunities for system and web application improvement.
- Produce technical documentation such as use cases, data flow diagrams, and architecture diagrams.