Web Designer

JOB TITLE: WEB DESIGNER
JOB LOCATION: REMOTE
WAGE RANGE*: 48.00-50.00
JOB NUMBER: rtxcjp0000

JOB DESCRIPTION

Senior Knowledge Management Learning Designer and UX Specialist

A blend of:

Instructional designer
Knowledge management
SharePoint UX designer
Content strategist
Talent/L&D business partner
Change management communicator

Position Summary

This role leads the design, development, and activation of knowledge management tools and learning experiences at RTX. It combines instructional design, knowledge transfer strategy, UX design, and SharePoint site creation to build the foundational KM infrastructure and enable employees and leaders to effectively capture, share, and apply critical knowledge.

Core Responsibilities

1. Knowledge Management SharePoint (Primary)

Design, build, and maintain the enterprise Knowledge Management SharePoint site.
Translate KM strategy into user-centered layouts, workflows, and tools.
Create pages, templates, and resources that define KM processes, best practices, and use cases.
Gather stakeholder feedback and integrate inputs from Learning and Talent systems.
Partner with Communications to develop activation, rollout, and adoption plans.

2. Knowledge Transfer Learning (E-learning + Frameworks)

Develop Knowledge Transfer 101 e-learning (storyboard, design, build).
Turn KM principles into simple, actionable learning experiences.
Build templates, guides, worksheets, and practical resources.
Translate the competency model into behavioral examples and practice-based learning.
Ensure the program equips leaders and employees to identify risks, document critical knowledge, and execute transfer plans.

3. SOP/Playbook Creation

Create a KM/KT playbook, toolkit, and quick reference guides.
Turn the e-learning into a practical "at-a-glance” resource for non-learners.
Develop step-by-step process documentation, checklists, role expectations, and how-to guides.

4. Talent Management SharePoint Redesign

Redesign the TM site on the HR Hub using modern UX and information architecture.
Ensure integration with the broader Talent Management ecosystem.
Coordinate messaging, workflows, and content with key partners.
Support change management and adoption.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities 

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.