Web Platform & Digital Experience Manager

Boehringer Ingelheim

Duluth, GA

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JOB DETAILS

SKILLS

Analysis Skills, Best Practices, Business-to-Business (B2B), Communication Skills, Compensation and Benefits, Content Management Systems (CMS), Continuous Improvement, Customer/Client Research, Detail Oriented, Drupal, ERP (Enterprise Resource Planning), Ecosystems, Hubs, Magento, Operational Support, Operations Management, Performance Analysis, Performance Management, Project/Program Management, Safety/Work Safety, Search Engine Optimization (SEO), Search Technology, Usability Engineering, User Interface/Experience (UI/UX), Veterinary Medicine

LOCATION

Duluth, GA

POSTED

30+ days ago

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

What makes this role exciting

+ Operate and continuously improve the digital platforms that support veterinary professionals and consumers , ensuring reliable, intuitive and high-quality web experiences across the engagement ecosystem.

+ Work at the intersection of digital experience, technology and customer engagement, collaborating with IT, platform partners and omnichannel teams.

+ Help ensure web environments function as strong engagement platforms, supporting both professional and consumer journeys.

About the department

Within Commercial Excellence, the Omnichannel Engagement organization connects digital platforms, engagement channels and customer insights to improve how veterinary professionals and consumers interact with the company.

The Web Platform capability supports the operational management and continuous improvement of the web environments that enable these experiences.

Duties & Responsibilities

The Web Platform & Digital Experience Manager acts as the operational expert for web platforms supporting both veterinary professional and consumer engagement environments.

The role works closely with the Associate Directors responsible for Veterinary and Consumer Web Ecosystems , helping ensure that digital platforms operate efficiently, remain stable and deliver high-quality user experiences.

The position collaborates with IT teams, ERP integrations supporting B2B environments, consumer digital hubs, platform partners and agencies to ensure the smooth operation and evolution of web environments.

Operational SEO, generative search optimization and certain development activities are typically supported by external partners and international hubs, while this role focuses on platform coordination, usability and performance.

What you will help build

+ Reliable and scalable web platforms supporting professional and consumer engagement

+ Strong usability and intuitive user experiences across digital environments

+ Effective coordination between business teams, IT partners and platform providers

+ Continuous platform improvement driven by performance monitoring and user feedback

Who we are looking for

We are looking for a digital professional with strong experience in web platforms and digital user experience environments.

Successful candidates typically bring experience in:

+ CMS platforms such as Drupal, Magento or similar environments

+ Web platform operations and coordination with IT teams

+ UX fundamentals and usability best practices

+ Technical SEO and search optimization collaboration with partners

+ Digital platform environments within professional or consumer ecosystems

Requirements

+ Bachelor’s degree required

+ Advanced degree preferred

+ 5+ years relevant experience

+ Operational excellence

+ Attention to detail

+ Digital fluency

+ Continuous improvement

+ Experience in Project management

+ Optimization mindset

+ Analytical mindset

+ Stakeholder management

+ Adaptability

+ Collaboration

+ Communication skills

+ High learning agility

+ Resilience in a fast-paced environment

Eligibility Requirements:

+ Must be legally authorized to work in the United States without restriction.

+ Must be willing to take a drug test and post-offer physical (if required).

+ Must be 18 years of age or older.

AHCE26
All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

About the Company

Boehringer Ingelheim

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