At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people's lives. And we believe that people should travel well. Seabourn pioneered small-ship, ultra-luxury cruising, and continues to represent the pinnacle of that unique style of travel.
We're looking for an experienced Web Producer. Our Seabourn Web Producer plays a critical role in shaping the digital expression of the brand's ultra‑luxury experience. This position is responsible for the end‑to‑end creation, refinement, and upkeep of web content, including copywriting, image selection and editing, content publishing, and ongoing updates to existing site material. Through thoughtful storytelling, meticulous attention to detail, and a strong understanding of Seabourn's brand voice, the Web Producer ensures that every page of the site reflects the elegance, sophistication, and guest‑centric excellence that define the Seabourn experience. Their multi‑faceted authoring not only informs visitors but also inspires them-helping bring the essence of ultra‑luxury cruising to life across our digital platforms.
Here's a summary of what Seabourn is looking for in its Web Producer. Is this you?
Responsibilities
Create, publish, and maintain landing pages in the Adobe Experience Manager CMS system. Create written content, SEO optimization and visual merchandising to be consistent with our online customer journey. Maintain web content calendar and manage website updates (product launches, changes to programs/offerings, maintaining destination pages, updating homepage)
Involve in all phases of designing and maintaining the web page using HTML and CSS. Manage interactive projects from kick-off and requirements-gathering to UI, design, development, QA, authoring of page, and maintenance. Manage inter-departmental requirements and website QA processes.
Implement SEO best practices on the website. Work alongside the email team to ensure we are driving traffic to relevant pages.
Work with the Revenue Management team to support merchandising initiatives for new promotions. Work alongside the UX team to design improved experiences on-site thereby increasing engagement.
Analyze online KPIs in Adobe Analytics to remove paths of friction and improve the customer journey on-site, thereby improving the UX and increasing continuation rates. A/B test content to determine optimal content and language for our site.
Knowledge & Skills:
Our Web producer will manage projects end-to-end, gathering information from various teams across Seabourn to help create and execute projects in accordance with Seabourn guidelines and brand. Tasks are assigned via project management board Asana and directly from web production managers and stakeholders. Example: Create a landing page for new Seabourn product launch. Research ports and excursions; write descriptions for them and upload them to AEM. QA to ensure adherence to Seabourn guidelines. The Web Producer supports Holland America Line (HAL) and Seabourn (SBN), managing digital content and web assets across both brands.
Responsibilities span both shore and fleet operations, ensuring consistent online presence and user experience for global audiences.
Collaborates with marketing, IT, and creative teams to deliver web projects that align with business objectives
Handles complex content management challenges, including integrating multiple brand requirements and resolving technical issues.
Anticipates and addresses user experience problems, optimizing web performance and accessibility.
Navigates evolving digital standards and adapts solutions to meet compliance and business needs.
Directly influences the quality and effectiveness of HAL/SBN's web presence, impacting customer engagement and brand reputation.
Supports business growth by enabling timely and accurate web updates, promotions, and campaigns.
Ensures compliance with company standards and regulatory requirements for digital content.
Provides guidance to cross-functional teams on web best practices and project execution.
May oversee contractors or vendors for web development and maintenance tasks.
Manages resources and timelines for web projects, ensuring delivery within budget and scope.
Requirements
Minimum Experience: (if preferred but not required, list as such):
4+ years experience in web content publishing or a related field
Minimum Qualifications (if preferred but not required, list as such):
Creative and self-driven with an excellent portfolio of work
Experience in Adobe Experience Manager or similar Content Management System
Knowledge of basic HTML and CSS
Knowledge of Search Engine Optimization and best practices
Adobe Photoshop editing and image optimization for web
Familiarity with program management tools: Asana, Jira or similar
Web content authoring experience
Highly agile, analytical, and strong metrics-driven decision-making skills
Ability to manage multiple projects and meet deadlines under pressure
Minimum Qualifications (if preferred but not required, list as such):
Collaborates cross-functionally across other teams
Takes initiative to lead projects from conception to execution
Travel: No or very little travel likely
Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.
Physical Demands: Remain in a stationary position at a desk and/or computer for extended periods of time, reasonable adjustments will be offered.
This position is classified as Hybrid". As a Hybrid role, it requires employees to work from a designated Holland office Monday through Thursday each week. Employees may work from their homes on Fridays.
Seabourn provides comprehensive and innovative benefits to meet your needs, including:
What You Can Expect
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact careers@carnival.com.
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Bij Holland America Line geloven we dat reizen de wereld kan veranderen. Voor ons is het verbeteren van de wereld een hoger doel en wij doen dit door de geest te verruimen, connecties te leggen en een gedeelde humaniteit te stimuleren.
Holland America Line is al 145 jaar een toonaangevende pionier op het gebied van cruises. Als u op zoek bent naar de ruimste en comfortabelste schepen op zee, bekroonde service, geraffineerd dineren, een uitgebreide keuze aan activiteiten en verrijkende programma's en verrassende wereldwijde routes, dan bent u hier aan het goede adres.
Onze vloot van 14 moderne klassieke schepen biedt meer dan 500 cruises per jaar waarbij alle zeven continenten worden bezocht. Cruises hebben zowel populaire als minder bekende havens als bestemming in de Caraïbische Eilanden, Alaska, Europa, Mexico, Zuid-Amerika, het Panamakanaal, Australië, Nieuw-Zeeland en Azië - tevens bieden wij unieke reizen naar de Amazone, Antarctica en uitgebreide Grand Voyages.
Holland America Line is trots op haar milieuprogramma. Het bedrijf behaalde haar eerste ISO 14001-certificaat in juni 2006. ISO 14001 is de internationaal erkende norm voor milieumanagement en omvat vrijwel elk aspect van wat er op en rond onze schepen gebeurt. Holland America Line werd keer op keer gecertificeerd voor het voldoen aan deze norm, een bewijs dat het waken over de veiligheid van onze gasten, bemanningen, schepen en de omgeving waarin we leven en werken niet alleen de juiste overtuiging is, maar ook essentieel is voor de succesvolle uitoefening van onze activiteiten.
Als onderdeel van onze sociale verantwoordelijkheid werken het bedrijf, de medewerkers en de gasten samen om iets terug te doen voor gemeenschappen en organisaties overal ter wereld. Of het nu gaat om donaties van scheepsvoorwerpen aan een weeshuis, het opruimen van een buurtpark, 5K wandelen aan boord om geld in te zamelen voor kankeronderzoek of het schenken van geld aan rampenhulp, Holland America Line en haar medewerkers investeren tijd en middelen om een steentje bij te dragen.
Iedere medewerker van Holland America Line streeft ernaar om onze gasten een werkelijk bijzondere ervaring te bieden. We verheugen ons erop om u welkom te heten aan boord.