Communication Skills, Construction, Continuous Improvement, Control Systems, Corporate Policies, Data Quality, Emergency Procedures, Energy Management, IRC (Internet Relay Chat), Incident Management, Incident Response, Legal, Life Safety Systems, Metrics, Multitasking, Operations Management, Performance Analysis, Realtime Communications, Regulatory Requirements, Safety Systems, Safety Training, Security Monitoring, Supervisory Control and Data Acquisition (SCADA), System Operations, Testing, Time Management