The Webmaster and Applications Developer administers, develops, secures, maintains, and supports the University's websites, web applications, APIs, databases, CRM tools, and related web services. The role serves as the technical lead for Drupal administration, custom web application and API development, web server management, accessibility, analytics, and system integrations, while supporting CRM platforms such as Technolutions Slate and CollegeNET 25Live.
Position works closely with Information Technology, Marketing/Communications, Admissions, academic and administrative departments, vendors, and other stakeholders, this position ensures web services are secure, accessible, reliable, and aligned with institutional needs.
The role also supports website publishers and content contributors, evaluates new web technologies, and participates in the planning and implementation of new web-based services.
This position reports to Director of CRM Systems.
Website Administration, Drupal/Pantheon
- Administer, configure, maintain, and support the University's Drupal CMS hosted on Pantheon, ensuring security, performance, availability, and reliability.
- Manage Drupal users, roles, permissions, workflows, content types, menus, taxonomies, templates, navigation, redirects, and site configuration.
- Monitor website performance, troubleshoot content publishing, rendering, modules, themes, forms, permissions, broken links, and system issues.
- Plan, test, and implement Drupal upgrades, patches, deployments, and enhancements while minimizing service disruption.
- Ensure compliance with WCAG accessibility standards and best practices by supporting accessible content, documents, forms, media, and user experiences.
- Collaborate with Marketing and Communications, IT, and campus departments to maintain accurate, accessible, and user-friendly websites.
- Support website analytics, SEO initiatives, usability improvements, and performance reporting.
- Develop and maintain documentation, governance standards, workflows, and support procedures related to Drupal administration and website operations.
Systems Integration & Web Application Development
- Design, develop, maintain, and support custom web applications, portals, forms, reports, scripts, and enterprise web solutions.
- Develop, maintain, and troubleshoot integrations using APIs, web services, and data exchanges between Drupal, Slate, 25Live, PeopleSoft, Microsoft services, authentication platforms, SQL Server, and other enterprise systems.
- Administer and maintain web infrastructure, including IIS, Apache, Tomcat, ColdFusion, SQL Server, application services, certificates, scheduled tasks, and related technologies.
- Monitor application performance, logs, security, availability, and integrations; troubleshoot application, database, server, authentication, and API issues.
- Plan and implement software installations, upgrades, patches, security updates, backup and recovery procedures, and disaster recovery activities.
- Collaborate with Infrastructure, Security, vendors, and campus stakeholders to design, implement, and support reliable enterprise web solutions.
- Research, evaluate, and implement new technologies, APIs, development tools, and integration solutions to improve University web services.
- Develop technical documentation, support standards, and governance practices for applications, integrations, and enterprise web systems.
25Live Administration
- Administer and maintain the CollegeNET 25Live platform, including user accounts, security roles, locations, resources, publisher feeds, and system configuration.
- Configure, publish, and maintain 25Live event feeds and calendar integrations within the University website.
- Troubleshoot and resolve issues related to access, permissions, publishing, locations, resources, and system configuration.
- Collaborate with campus stakeholders and vendors to improve scheduling processes, data quality, usability, and web presentation.
- Provide technical support, documentation, training, and best practices for campus users and functional departments.
Technolutions, Slate CRM
- Develop and support custom forms, reports, portals, data feeds, and other department-specific slate based solutions.