Wedding Cake Decorator / Baker

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.## Purpose StatementFrost Artisan Bakery is seeking a talented, creative, and detail-oriented Wedding Cake Decorator/Baker to join our growing team. This role is ideal for someone who is passionate about baking, cake artistry, customer service, and creating memorable desserts for weddings and special events. The successful candidate will assist with production baking, wedding cake preparation, custom cake decorating, customer interactions, and maintaining the high-quality standards that Frost Artisan Bakery is known for.Shift: PT 20-25 hours a week## Key Accountabilities and OutcomesCake Decorating & Baking* Frost, decorate, and finish cakes, cupcakes, cookies, and other baked goods for the storefront and custom orders.* Design and execute wedding cakes, celebration cakes, and specialty desserts with precision and attention to detail.* Work with buttercream, fondant, gum paste, edible decorations, and various cake decorating techniques.* Assist with baking, filling, assembling, and preparing products for daily retail and custom orders.* Develop and contribute creative ideas for new monthly flavors, seasonal offerings, and specialty menu items.* Ensure all products meet Frost Artisan Bakery's standards for quality, consistency, presentation, and taste.Customer Service & Sales* Provide exceptional customer service both in person and over the phone.* Assist customers with cake consultations, wedding inquiries, and special order requests.* Accurately take and fulfill customer orders while maintaining professionalism and attention to detail.* Build positive relationships with customers and help create memorable experiences.Wedding & Event Support* Assist with wedding cake preparation, setup, and deliveries.* Help coordinate and prepare products for weddings, pop-up events, vendor markets, and bakery events.* Represent Frost Artisan Bakery professionally at community events, classes, and promotions.Operations & Teamwork* Follow proper cash handling procedures and accurately process transactions.* Maintain a clean, organized, and safe work environment in compliance with health and safety regulations.* Assist with inventory management, ingredient preparation, and production planning as needed.* Work collaboratively with the bakery team to ensure smooth daily operations.* Support cookie decorating classes, cupcake decorating classes, and other interactive customer events.* Participate in pop-up events and special projects as assigned.________________________________________Required Knowledge, Skills & ExperienceExperience* Proven experience in baking, cake decorating, and bakery production.* Experience decorating custom cakes and wedding cakes preferred.* Experience working in a high-volume bakery environment preferred.Technical Skills* Strong cake decorating skills with buttercream, fondant, and other decorative mediums.* Ability to execute intricate designs with precision and a steady hand.* Understanding of baking techniques, production processes, and food safety practices.* Ability to consistently produce high-quality work while meeting deadlines.Customer Service & Communication* Excellent customer ser