Wedding & Event Inquiry Specialist (Full-Time)

Wedding & Event Inquiry Specialist (Full-Time)

By Landmark is hiring a Wedding & Event Inquiry Specialist to handle inbound inquiries from couples and clients. This is a phone-focused role where you'll guide conversations, answer questions, and schedule venue tours across our properties.

No cold calling, all inbound leads.

Responsibilities

•  Respond to inbound inquiries via phone, email, and text 
•  Speak with couples/clients to understand event details (date, guest count, style) 
•  Recommend the best-fit venue(s) and schedule tours 
•  Follow up consistently to convert inquiries into appointments 
•  Log activity in CRM and manage scheduling 
•  Coordinate with venue sales teams 

• Qualifications

•  1–3 years of customer service, call center, or scheduling experience 
•  Strong phone presence and communication skills 
•  Organized and able to manage multiple conversations at once 
•  Comfortable using CRM systems and scheduling tools 
•  Hospitality or event experience is a plus 

• Compensation & Schedule

•  Hourly + commission opportunities 
•  In-person role (Plainfield, NJ) 
•  Weekend availability required 
•  Work-from-home flexibility on weekends 

• Why Join Us

  • No cold calling, high-intent inbound leads • Fast-paced environment with clear goals • Opportunity to grow into sales or event roles • Work with well-known venues across NJ & PA