Job Title: Weekend Administrative Assistant
Location: Lynchburg, Virginia
Type: Contract (3-month)
Compensation: $21.00 - $28.00 per hour
Work Model: Onsite – onsite
Hours: Saturday & Sunday 7:30 am to 5:00 pm
Overview
System One is hiring an Administrative Assistant (weekend shift) in Lynchburg, VA.
Responsibilities
Arrive on time and ready to assume shift responsibilities
Perform thorough shift turnover with the outgoing attendant
Answer incoming phone calls promptly at all times
Document new issues using a standard intake form during the initial call
Enter issue details into the designated online system
Contact appropriate on-call personnel (Electrical, Mechanical, or Software) based on caller input, using the daily on-call list
Notify the designated Issue Manager for the day when issues require War Room handling
Draft and send emails to customers and distribution lists to request approval to work issues from the War Room, using a standard email template
Include initial cost estimates provided by the Issue Manager, when required
Support troubleshooting efforts by taking notes and recording discussions when an issue is approved for War Room handling
Answer phones and log updates in the system
Provide status updates via email to the OCC and other stakeholders at designated times
Set up and manage conference calls
Perform end-of-shift turnover with the incoming attendant to ensure continuity
Requirements
Exceptional verbal and written communication skills
Strong attention to detail and ability to document information accurately
Ability to remain calm, organized, and professional in a fast-paced or high-pressure environment
Proficiency with Microsoft Outlook (email and meeting scheduling)
Proficiency with Microsoft Word (document creation and editing)
Proficiency with Microsoft Teams (chat, calls, and conference coordination)
Experience with Browser-based data entry and collaboration systems / web applications
This is a temporary, shift-based role requiring weekend, and holiday availability
Consistency and reliability are critical due to the 24/7 nature of operations
Local candidates are required for on-site coverage
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Ref: #161-Managed Staffing Charlotte
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives.
Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.