Communication Skills, Computer Skills, Customer Support/Service, High School Diploma, Interpersonal Skills, Microsoft Excel, Microsoft Word, Organizational Skills, Procedure Development, Staff Development, Staff Training, Telephone Skills, Voice Mail, YouTube
$17.25 per hour; $34.50 per hour on Holidays
Heinzerling Community is currently seeking a part‑time, every‑other‑weekend and holiday Receptionist to join our team. As the first point of contact for our organization, you will greet visitors, operate a multiline telephone system to answer incoming calls, and direct callers to the appropriate personnel by performing the following duties:
Responsibilities
- Welcomes visitors, determines the nature of their business, and announces them to the appropriate personnel
- Answers and determines the purpose of incoming telephone calls; screens and forwards calls in a polite and friendly manner
- Receives and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable
- Answers questions about the organization and provides callers with the address, directions, and general information
- Monitors visitor access and issues visitor badges when required
- Issues temporary badges to employees
- Follows established receptionist procedures in case of fire, severe weather, or other emergencies
- Assists with special projects upon request
- Participates in initial, required, and ongoing staff development trainings and in‑services
Qualifications
- High school diploma or equivalent
- Excellent attendance, customer service, and interpersonal skills
- Strong communication and organizational skills
- Ability to speak and act with a friendly, patient, and pleasant demeanor
- Ability to speak clearly and distinctly (for answering the phone and paging over the intercom)
- Basic computer skills; familiarity with email, Word, and Excel is helpful
Must successfully pass a background check and drug screen. Heinzerling Community is a substance‑free workplace and does not accommodate the use of drugs or medical marijuana.
Equal Employment Opportunity (EEO) Statement
Heinzerling Community is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
Ready to Make a Difference?
If you're ready to join a compassionate team dedicated to making a difference in the lives of individuals with disabilities, we encourage you to watch our YouTube video "Welcome to Heinzerling Community" to learn more about our organization and apply today.