League Team Credit (eligible after probationary period)
Free Membership
Employee Discounts on programming
Competitive Wages
Flexible scheduling
Concession discounts
Company Overview: Portland Indoor Soccer (https://pdxindoorsoccer.com/) is the oldest indoor soccer facility in Portland. We run soccer leagues, youth soccer classes, and much more! Our business provides recreational services for children as young as 18 months to 99 years old.
Job Summary: This position is unique because managers are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have. Weekend morning managers will specifically deal with our youth programing. Managers also handle customers’ food & beverage requests.
Duties & Responsibilities:
Customer service i.e. checking people in, printing player cards, taking team and rental payments and answering questions
Professional telecommunications etiquette when on the phone with customers
Assisting with sales of programming and customer memberships
Troubleshooting customer questions and inquiries regarding their program of interest
Understanding and proper use of our scheduling system (Daysmart Recreation)
General facility upkeep and minor maintenance
Proper food & beverage handling, product knowledge, serving and performing accurate transactions
Managing snack shack appearance with stocking, facing and rotation of inventory
Performing proper cash handling and credit/debit transactions
Enforce safety standards
Qualifications:
Great customer service skills, at least one year experience in customer service a plus