PRIMARY FUNCTIONS: Primary role is to assist the pharmacist to ensure the smooth operation of dispensing 340B, PAP, and NSC medications to Neighborhood Health patients at the Richmond Highway Pharmacy.
Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health.
DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job).
Assist the pharmacist fill prescriptions and dispensing exact drug dosages accurately in a high-paced environment.
Maintain computerized patient profiles, input new prescriptions accurately, and confirm prescription orders are valid.
Ensuring proper maintenance of pharmacy inventory control by "pulling" expired drugs; performing daily orders from a local distributor; verifying the accuracy of medication deliveries; storing medications in proper locations once they arrive.
Communicating daily with doctors and clinical staff for medication refills and about order clarification issues via the electronic medical record.
Help with timely fulfillment of all prescription orders and friendly customer service interaction with customers in person and over the phone.
Performs basic functions of requesting refills from Novascripts and other patient assistance programs as needed.
Comply with all security measures, quality standards, and all applicable pharmacy laws and regulations.
OTHER DUTIES:
Ability to work independently from general instructions when assigned tasks and able to work efficiently with the rest of the team to help pharmacists in the day-to-day operations of the pharmacy.
Ability to communicate clearly and concisely both orally and in writing.
Make mathematical calculations accurately.
Recognize and maintain the confidentiality of work materials.
Interpret services and pharmacy regulations to patients and families so must be able to communicate clearly, effectively, and succinctly.
Self-motivated and flexible to daily patient schedule and/or clinic needs.
Deal with the public and staff, both in person and over the telephone, in a tactful and professional manner.
Assist with developing, coordinating, and recommending changes for the improvement of workflow in the program or section area.
May be assigned to various project lead roles to advance the development of the department and support ad hoc needs.
Able to work in a team-based environment with oversight from the pharmacist.
Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances.
Valid Pharmacy Technician License in the state of Virginia is required.
1-2 years of experience as a Pharmacy Technician or recommendation from a pharmacy training program instructor.
Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base.
Experience with information technology, electronic health records, and medical records or candidate that is computer savvy or comfortable working with various software programs and operating a computer preferred.
Prefer candidate who is familiar with culturally diverse populations and cares for underserved populations.
Seeking candidate fluent in Spanish.
Knowledge of patient assistance programs and the pharmacy connection online software beneficial.
Candidate familiar with common drug names and their functions would be ideal.
American Heart Association Basic Life Support (BLS) certificate is required.