Administrative Skills, Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, Disbursements, Healthcare, Healthcare Administration, High School Diploma, Interpersonal Skills, Leadership, Nursing, Office Equipment, Operational Communications, Operational Support, Operations, Organizational Skills, Privacy Controls, Record Keeping, Rehabilitation Nursing, Schedule Development, Team Player, Telephone Skills
Weekend Receptionist
Bear Creek Nursing & Rehab Center - 8041 State Rd 52, Hudson, FL 34667
Skilled Nursing Facility
Part-Time | Rotating Weekend Coverage Required
Hours: 9:00 AM – 5:30 PM
Customer Service Matters Here
Bear Creek Nursing & Rehab Center is seeking a warm, professional, and customer service-driven Weekend Receptionist to serve as the first point of contact for residents, families, visitors, vendors, and staff.
This role is much more than answering phones; the front desk helps create the overall first impression of our community. We are looking for someone who is compassionate, welcoming, organized, and able to provide exceptional customer service in a fast-paced healthcare environment.
The ideal candidate understands the importance of professionalism, patience, communication, and hospitality when interacting with residents, families, and guests.
Schedule Requirements
This position requires weekend coverage on a rotating schedule, including every other weekend availability.
Typical hours are:
- Saturday & Sunday
- 9:00 AM – 5:30 PM
Flexibility and reliability are essential for success in this role.
What You’ll Do
- Greet and welcome visitors, residents, families, and vendors with professionalism and kindness
- Provide outstanding customer service while assisting with questions, directions, and visitor needs
- Answer incoming phone calls promptly and professionally
- Transfer calls accurately and take detailed messages
- Maintain a clean, organized, and welcoming reception area
- Assist with administrative tasks, including filing, data entry, scanning, and basic office support
- Handle meal payments, receipts, and cash box balancing
- Assist with Resident Trust transactions, including petty cash disbursements and deposits, while maintaining accurate records
- Protect resident privacy and maintain strict confidentiality at all times
- Support daily operations and communicate concerns appropriately to leadership
- Perform other duties as assigned
Qualifications
- High school diploma or equivalent required
- Previous receptionist, front desk, customer service, or administrative experience in a healthcare facility is required
- Strong communication and interpersonal skills
- Professional, positive, and service-oriented attitude
- Ability to remain calm and courteous in a busy healthcare environment
- Strong organizational skills and attention to detail
- Comfortable using computers, phones, and office equipment
- Reliable attendance and ability to work scheduled rotating weekends
- Ability to work independently and as part of a team
- Professional appearance and conduct required
- Must meet all background screening and health requirements
Why Join Bear Creek?
- Competitive Pay
- Daily Pay Option
- Supportive Leadership Team
- Meaningful Role Serving Residents & Families
- Stable Part-Time Schedule
- Positive Team Environment
- Opportunity to make a strong first impression every day
If you enjoy helping others, providing excellent customer service, and being the welcoming face of a healthcare community, we encourage you to apply today.
Job Duty Disclaimer
This job description is not intended to be all-inclusive. Duties and responsibilities may change or be assigned as needed to meet the needs of the facility.
Equal Opportunity Employer
Bear Creek Nursing & Rehab Center is an Equal Opportunity Employer.
All background screenings will be completed through: https://info.flclearinghouse.com