Welcome Center Manager, Fruita
Salary
$43,000.00 - $45,000.00 Annually
Location
Mesa County, CO
Job Type
Full Time
Job Number
EDA_WelCenMgr_6/22/26
Department
Office of Economic Development and International Trade
Opening Date
06/22/2026
Closing Date
7/6/2026 11:59 PM Mountain
FLSA
Determined by Position
Primary Physical Work Address
340 Hwy 340, Fruita, CO 81521
Department Contact Information
oedit.info@state.co
Type of Announcement
This announcement is not governed by the selection processes of the classified personnel system. Applications will be considered from residents and non-residents of Colorado.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Department Information
The Governor's Office of Economic Development and International Trade ("OEDIT") was created to foster a positive business climate that encourages quality economic development through the support of local and regional economic development activities throughout the State of Colorado. A comprehensive slate of programs within OEDIT's divisions work together to offer economic development services for all Colorado businesses - new and expanding, traditional and emerging, small and large - including retention programs to ensure continued competitiveness of Colorado's economic base, and job training to keep Colorado's workforce the best in the nation.
The mission of the Colorado Tourism Office (CTO) is to drive traveler spending through promotion and development of compelling, sustainable travel experiences throughout our four-corner state. The CTO promotes Colorado to travelers through Colorado Welcome Centers, domestic and international marketing, public relations, social media, the Official State Vacation Guide and colorado.com. The CTO collaborates with destination marketing organizations, local communities, industry associations, government agencies and private businesses both to market Colorado to travelers and support development of new travel opportunities. The CTO is focused on a vision to position Colorado as the premier U.S. destination for active, outdoor and unique experiences that make you feel truly alive. The FY26 budget is $21.7 million.
The Welcome Center program supports the CTO's mission by providing visitors with travel information that inspires them to lengthen their travel itinerary while enhancing their Colorado experience.
Description of Job
This job posting may be used to fill multiple positions.
POSITION:
The following provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion of the employee's direct supervisor. This position schedule is weekdays; however, required to work weekends occasionally. Additionally the welcome center only closes major holidays during the winter months and sharing holiday shifts is required. The Manager at the Colorado Welcome Center, Fruita is responsible for the oversight of operations, maintaining the fiscal budget, communication with maintenance, training and scheduling of Volunteer Travel Counselors, and managing travel literature.
KEY DUTIES AND RESPONSIBILITIES:
Compile monthly visitation reports, as directed by the Director of Visitor Services.
Operates within a set budget. Responsible for operational orders, accounting procedures and policies.
Oversees the additional staff and Volunteer Travel Counselors.
Complies with all state policies and procedures.
Physical duties involve handling freight and storeroom organization. Must be able to lift up to 30 pounds and work on feet throughout the day.
Public Relation Responsibilities: Contractual maintenance and janitorial staff communication.
Emergency Preparedness Planning, collaborative mindset with contractual organizations, and responding to tourism industry requests.
Recruitment of Volunteer Travel Counselors within region and local location.
Record keeping of Volunteer Travel Counselors information; including training information and maintaining record of volunteer hours.
Develop understanding of Welcome Center policies and uphold them.
Maintains a schedule and ensures adequate coverage of the Welcome Center with Volunteer Travel Counselors and/or paid staff.
Ensure the front desk is covered during business hours: this may include covering schedule gaps during the week, weekends and on holidays. Paid staff are required to work alone at the welcome center at times.
Advise travelers of Colorado's tourism industry, geography, road and weather conditions.
Manage the ordering, receiving and displaying of travel literature.
Prepare and present trainings for Volunteer Travel Counselors.
Carry out research, organization and execution of volunteer enhancement events- including study tours.
Organize and attend volunteer recruitment events.
Monitor technology devices within the center, provide on-site troubleshooting and responsible for calling vendor tech-support.
Occasional in-state travel required; bi-annual manager meetings.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
This position requires a self-starter who is outgoing, enthusiastic; possess strong leadership abilities with a positive attitude and good judgment. The ideal candidate should have exceptional interpersonal communication skills; ability to work independently, capable of multi-tasking and anticipate needs to proactively assist others. Additionally, the candidate must demonstrate conflict resolution and management skills and capabilities, and have a flexible schedule. Excellent proficiency in Google Apps, Microsoft Word, PowerPoint, and Excel is essential. Must be able to lift up to 30 pounds and work on feet throughout the day. Must be able to work alternating holidays and occasional weekends.
COMPETENCIES:
Strategic Planning - Makes decisions and deploys resources in alignment with the offices strategic priorities.
Hospitality Training- Responsively assess and addresses the needs of both internal and external visitors; establishes visitor rapport and offers informative resources
Negotiation & Issue Resolution - Openly manages conflict and disagreement through collaborative discussion to reach positive conclusions; arrives at constructive solutions while maintaining positive working relationships; seeks win-win situations; Communication - Is understood and understands others; clearly articulates key points when writing and speaking; actively listens; effectively interprets non-verbal communication
Results Driven - Drives for successful results; action oriented; invests in setting aggressive goals to achieve in a high quality manner, moves tasks and assignments toward closure;
EDUCATION AND EXPERIENCE: Bachelors degree or equivalent (4) years experience in; hospitality, project management, guest relations, administration, or office management. Preferred: supervisory experience.
Supplemental Information
Salary Range: $43,000 - $45,000 Annually
This position is considered non-classified, which means the position is not part of the Colorado State Personnel System. Therefore, the individual appointed to this position is considered at-will, and is not covered by the State Personnel Rules or the State Classification System. However, this position does come with the same benefits (retirement, insurance, etc.) as every other State employee, and with the same opportunities, pride and passion that comes with working for the great State of Colorado. Even though employment is at-will, non-classified positions have protections against discrimination and retaliation in state and federal employment laws. "At-will" employment means that either the employee or the State may terminate the employment relationship at any time for any reason or no reason, with or without notice or cause, as long as no federal or state law is violated.
A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis.
Benefits
The State of Colorado/Office of the Governor offers generous benefits to full-time employees including:
Annual leave accrued at 13.33 hours per month
Sick leave accrued at 6.66 hours a month
11 paid holidays per year
Medical plans - choice of Cigna or Kaiser; several plan options (including High Deductible Health Plan with HSA); most plans offered with significant state contribution towards premium
Dental and vision plans
Flexible spending accounts
State-paid life insurance policy of $50,000
Choice of 2 retirement plans (defined contribution or defined benefit) with generous state contribution
Optional 401(k) and 457 plans for additional retirement savings
State-paid short-term disability coverage
Additional optional life and disability plans
Access to the Colorado State Employee Assistance Program
Membership opportunity with the Credit Union of Colorado
RTD (transit) EcoPass
Training and professional development
To learn more about State of Colorado benefits, please visit: https://www.colorado.gov/dhr/benefits
Equity, Diversity and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
To learn more about the "State of Colorado For All", visit our Equity, Diversity, and Inclusion website.
ADAAA Accommodations
The Office of the Governor is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Staffing Coordinator, the Director of Human Resources: jennifer.salvatore@state.co.us
Application
Your application must provide sufficient detail about your background and experience to allow the screening panel to properly assess your experience in the required elements, including your experience and achievements.
Due to the large volume of resumes we receive, we do not acknowledge receipt of each application and are unable to give status updates. If a strong match is found between your qualifications and the requirements of the position, a member of the recruiting staff will contact you to further discuss the career opportunity.
Please note that each agencys contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
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Colorado Residency: Colorado Constitution, Article XII, Section 13 requires that employees in the state personnel system reside in Colorado unless the work to be performed is primarily within 30 miles of Colorado's border. Ongoing remote work outside of Colorado is not allowed except for positions required to work permanently out of state because the State is required to conduct business in the other state. Any work performed out-of-state for other extenuating circumstances is permissible only on a temporary, non-permanent basis and shall not exceed eight weeks in a calendar year. These arrangements must be approved by the Executive Director and HR Director. I live in Colorado or plan to move to Colorado if I accept this position.
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Have you included both a cover letter and your resume in your application materials?
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Should you encounter any technical issues with the NEOGOV platform, such as trouble with document uploads or attachments for your online application, please contact NEOGOV technical support at 855-524-5627. Their hours of operation are Monday through Friday, 6 am to 6 pm (Pacific Time). Pro-tips for success: If document uploading is failing, please verify that your files are in PDF or Microsoft Word format. Additionally, ensure the document is closed on your computer before attempting to attach it. If you experienced application difficulties, please mark the appropriate yes/no indicator.
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This position requires the physical ability to lift up to 30 pounds and spend the day on your feet, as well as the availability to work holidays and weekends as needed. Do you confirm that you are able to meet these requirements?
Required Question
Employer State of Colorado
Address See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website https://careers.colorado.gov/