Join the One Community Health Welcome Team as a Receptionist!
Are you ready to make a meaningful impact in your community? One Community Health is seeking a Front Desk Receptionist to join our Welcome Team. As the first point of contact for our valued patients, you’ll play a vital role in providing exceptional service and creating a welcoming, seamless experience.
This is a great opportunity to join an organization committed to serving the community while building a career in healthcare. This is a full-time, position located at our clinic in The Dalles, Oregon.
Key Responsibilities:
Patient Registration: Efficiently check-in patients, collect demographic and billing/insurance information.
Appointment Management: Schedule and confirm appointments with precision and accuracy.
Payment Handling: Receive patient payments and maintain accurate records.
Communication Hub: Answer and screen telephone calls, deliver messages promptly, and provide excellent customer service.
Independence and Initiative: Handle patient complaints, address billing inquiries, and take on self-directed projects as assigned.
Minimum Qualifications:
Fluent Bilingual in English and Spanish.
1 year of customer service-related experience.
Comfortable multi-tasking in a face paced environment.
Effective communication and ability to use multi-line telephones.
Experience with Microsoft Office applications; Word, Excel, Outlook.
High school graduate or G.E.D.
Cash handling experience in retail or office setting.
Preferred Qualifications:
Knowledge of medical terminology.
Post high school education in office/clerical coursework.
Experience working in a telephone call center environment.
Experience working with low income, multi-ethnic populations