Job Description
The Well-Being Navigator will build trust and rapport with company’s employees and leaders at their dedicated worksite to help facilitate culture change in all areas of well-being. This client-facing role will be onsite full-time with the ability to travel to any of company’s properties at company’s request. The navigator will serve as a wellness benefit concierge, providing referrals and education that support both emotional and physical well-being. The navigator is committed to addressing the employee’s barriers to care including social determinants of health by helping the employees navigate and schedule all healthcare appointments or connect to community resources to meet their needs.
Job Responsibilities
Customer Engagement
- Proactive and responsive to employee needs in a friendly and professional manner
- Provide referrals and social support to appropriate well-being resources, programs, and health care services.
- Connect to local services and community resources to address specific needs.
- Follow-up with employees on referrals to ensure individual needs have been met
- Engaging thoughtfully to help individuals that don’t know they need care or exactly what care they need.
- Complete required record keeping for tracking results and provide feedback on
- program goals and objectives in a timely manner.
- Schedule onsite Employee Assistance Program (EAP) appointments
- Schedule telephonic coaching (for those eligible)
Wellness initiative campaigns communication
- Meet with local leaders and offer to speak at their team meetings to help bring awareness to the Navigator role and other programming as needed
- Distribution of collateral to local leaders, resource centers, and other areas
- Nimble and flexible nature required to engage the evolving needs of the population
Typical Day
- Staff navigator office at the Cast Care Center or hotel
- Answer walk-in questions and assist the Cast Member with connecting them to any of the company’s benefits for services they provide their employees as well as community-based programs
- Help members download apps and register for programs
- Help Cast Members schedule EAP appointments
- Electronically document education and referrals provided in the navigation form
- Worker must be able to accommodate at least one of the below schedules
Numbers & Facts
| Location | Anaheim, CA |
| Job Type | Temporary, Full-time |
| Salary | $4,000 Per Day |
| Company Size | 1001 - 5000 |
| Year Founded | 1999 |
| Headquarters | Union, NJ, US |
| Website | https://mindlance.com/ |
Qualifications
Qualifications:
- Temporary assignment depending on start
- Spanish Bilingual to support company’s employees (Cast Members)
- Bachelor’s degree in health education, health promotion, or health related field
- Minimum of 2 years’ experience in workplace health and wellness programming
- Understanding and sensitivity to multi-cultural communities
- Highly sociable and comfortable initiating conversations
- Natural ability to connect with people
- Work independently with little supervision
- Ability to maintain member confidentiality
- Organized, using internal resources to find answers
- Strong team player, capable of accomplishing program goals
- Must reside local for a reasonable daily commute to Anaheim, CA
Skills
- Spanish Bilingual to support company’s employees (Cast Members)
- Minimum of 2 years’ experience in workplace health and wellness programming
- Understanding and sensitivity to multi-cultural communities
- Highly sociable and comfortable initiating conversations
- Natural ability to connect with people
- Work independently with little supervision
- Ability to maintain member confidentiality
- Organized, using internal resources to find answers
- Strong team player, capable of accomplishing program goals
- Proactive and responsive to employee needs in a friendly and professional manner
Top 5 qualities
- Bilingual
- Friendly with the ability to engage members into conversation casually
- Experience with corporate wellness resources like employee assistance program (EAP)
- Independent and reliable worker
- Flexible work schedule - Not looking to take any time off during temp assignment
Training
- Training – 4-5 days – at home except for on-property for the backstage tour
Overview
- company’s Matrix partners
- How to document
- Tour backstage work location
Interview process
- Virtual via video
- At least 2 people will make up interview panel
About Company
Mindlance is a global Talent, Teams, Projects, and Workforce Solutions partner, serving leading enterprises across industries since 1999. With a global team of over 5,000 professionals, we provide scalable, AI-native solutions that enable organizations to build, optimize, and transform their workforce.
Our capabilities include: • Talent Services: Contingent Staffing, Direct Sourcing, Perm / RPO • Teams: Managed Capacity, Global Remote Teams, and Early Talent Recruit Train Deploy • Projects: Outcome-based IT project solutions and BPO services • Workforce Solutions: Proprietary platforms for talent and workforce orchestration – leveraging enriched talent data, AI model training, and agentic automation
Backed by 600+ specialized delivery experts and deep partnerships across MSP, enterprise workforce programs, and major data/cloud/software ecosystems, we also provide direct Managed SOW services with scalable teams and outcome based delivery.
With ~$400M in annual revenue, Mindlance continues to grow through a mindful commitment to balance and to aligning people, performance, partnership, and purpose.
SIA Recognitions: Largest U.S. Staffing Firms • Largest IT Staffing Firms • Largest Life Sciences Staffing Firms • Fastest Growing U.S. Staffing Firms • Largest Diversity Owned U.S. Staffing Firms
Learn more at www.mindlance.com
Skills
- spanish bilingual
- HEALTH AND WELLNESS
- organized
- Work Independently
- Bachelor’s degree in health education, health promotion, or health related field
Skills
- Analysis Skillsunmatched
- Calendar Managementunmatched
- Coachingunmatched
- Customer Relationsunmatched
- Healthcareunmatched
- Willing to Travelunmatched
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