Wellness Coordinator

Wellness Coordinator at UnitedHealth GroupSkip to main contentThe UnitedHealth Group Careers website will be undergoing planned maintenance. 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Connecting. Growing together.With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.IntegrityCompassionInclusionRelationshipsInnovationPerformance Wellness Coordinator Requisition number 2357039 Job category Behavioral Primary location Kansas City MO Additional locations Kansas City Kansas Date posted 04292026 Overtime status Non-exempt Travel Yes 10 of the Time Share this jobFacebookXLinkedInEmailOptum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefitsdataand resources they need to feel their best.Here you will find a culture guided by diversity and inclusion talented peers comprehensivebenefitsand career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to startCaring. Connecting. Growing together.Wellness Coordinatorsfunction in a non-clinical capacity responsible for providing care coordination or administrative support to members with behavioral health and substance abuse needs.Wellness Coordinatorswill be a primary care navigator by locating and engage members screening for and identifying gaps in care addressing SDOH needs and developing individual care plans to overcome barriers to access to care.Wellness Coordinatorswill also provide administrative support to the Behavioral Health Case Management department through assigning referrals providing chart summaries and verification of member demographics.Schedule Monday through Friday a 40-hour work week between the hours of 800 am to 500 pm CST.This is a field base position when not in the field will work from home.Location Communicable distance to Kansas City Missouri or Kansas City KansasIf you reside in Kansas City Missouri or Kansas City Kansas youll enjoy the flexibility to telecommute as you take on some tough challenges.Primary ResponsibilitiesWellness Coordinators work in an inbound and outbound member queueDocumentation in multiple electronic documentation systemsCoordinate information to clinical team partnersProvide behavioral health benefit educationContact members to screen for and identity gaps in careProvide network referrals and appropriate community resources to help the member engage with mental health and substance use treatmentAdministrative supportPerforms other duties as assignedWhat are the reasons to consider working for UnitedHealth GroupPut it all together - competitive base pay a full and comprehensive benefit program performance rewards and a management team who demonstrates their commitment to your success. Some of our offerings includePaid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental Vision Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401k Savings Plan Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits pet insurance legal insurance LTC Insurance etc.Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required QualificationsHigh School DiplomaGED3 years of computer proficiency experience to include Adobe and Microsoft office2 years of managed care or call center experience1 years of experience handling sensitive issues with members and providers in a confidential mannerAccess to a designated quiet workspace in your home separated from non-workspace areas with the ability to secure Protected Health Information PHILive in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceAbility to be out in the field 10 of the timewith a current and non-restricted state ofMissouri orKansas drivers license and state-required insuranceMust reside within a communicable distance to Kansas City Missouri or Kansas City KansasPreferred Qualifications1 years of experience in MedicalBehavioral health setting i.e. hospital managed care organization or joint medicalbehavioral outpatient practiceCasework experience at hospitals social service agencies or community mental health centersDual diagnosis experience with mental health substance abuse and special needsKnowledge of state waiver programExperience working in an environment that requires coordination of benefits and utilization of multiple groups and resources for patientsWorking knowledge of community-based resources and servicesCreative problem-solving skills with the ability to use community and network resources to meet members needsDemonstrates initiative in achieving individual team and organizational goals and objectivesSoft SkillsMust demonstrate flexibility ability to follow through on all tasks in a timely fashion good attention to detail and a willingness to learnSolid oral and written communication skills - specifically telephone skillsDemonstrated effective organizational skills and scheduling skills as observed in day-to-day workExperience handling sensitive issues with members and providers in a confidential mannerExcellent customer service skillsSolid team player and team building skillsAll Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.Pay is based on several factors including but not limited to local labor markets education work experience certifications etc. In addition to your salary we offer benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution all benefits are subject to eligibility