The primary purpose of the Wellness Coordinator is to direct the day to day medical and medication related services provided to residents in accordance with current federal, state and local regulations and following SHO policies and procedures.
Essential Functions:
Participate in the quality management program of the facility as directed by the resident services coodinator or administrator
Provide guidance to QMAPs and/or PCPs regarding medication related issues
Orients and trains new QMAP and PCP staff on medication room procedures and documentation
Monitor staff performance in medication room procedures and documentation; notify Resident Services Director of concerns related to staff performance in medication room procedures and documentation
Order/obtain medications and PCP supplies as needed to fulfill physician’s orders
Prepare medication administration records and other medical file contents for new residents
Discuss medication room procedures with new residents, including appointment management,
medication procurement and physician’s orders
Update all resident medication administration records as needed for physician order changes
Update resident information record (face sheets) and medical chart information as needed
Complete documentation and medication processing for resident transfers and discharges
Document in communication log, resident chronological notes, flow sheets, etc. in an informative and descriptive manner according to SHO policy
Evaluate content of record to assure complete documentation by QMAPs and PCPs
Assess residents for changes in condition and implement proper interventions
May notify family members, and/or case manager of change of condition
Communicate with physicians, diagnostic services, hospitals and other outside providers as needed
Fill medication reminder boxes according to policies
Assist residents to schedule medical appointments and transportation as needed
Prepare paperwork to send to physician appointments
May work as a QMAP or PCP to cover shifts as needed
Obtains a physician update for each resident on a semiannual basis.
Respect resident privacy and maintain confidentiality of resident information
Observe and follow all safety protocols and fire and emergency plans; complete accident/incident reports as needed
Always respect resident rights, and report concerns to a supervisor
Other duties as assigned
WorkEnvironment:
Sitting, standing and walking throughout the day with intermittent driving
Using office equipment such as computer, mouse, keyboard, printer
Must be able to lift up to 30 lbs. comfortably
Comfortable using and climbing on step stools
Certain activities may require repetitive movements including climbing, crawling, crouching, pulling, pushing
May be subject to exposure to infectious waste, diseases, conditions including HIV and Hepatitis B viruses.
Requirements:
Competencies:
Must have patience, and enthusiasm as well as the willingness and ability to handle difficult residents.
Ability to communicate clearly both verbally and in writing, including the ability to provide non-
technical assistance in a simple, straightforward manner
Demonstrate sensitivity to the concerns of residents and a commitment to dealing fairly with all
Friendly, professional demeanor, positive disposition, tactful, patience and high ethical character even while dealing with difficult or upset residents
Strong organizational and interpersonal skills; attention to detail
Intermediate computer knowledge and typing skills; working knowledge of Microsoft Office Suite
Respect for privacy and ability to maintain confidentiality of resident care information
Enjoys community involvement, resident interaction, and public representation of the organization
Willingness to be a team player and provide support to all departments as needed with the intent to provide the best care to our residents
Bilingual a plus
EducationandExperience:
High school diploma or equivalent required
Prior experience working in healthcare environment or working with an elderly population preferred
Training and designation as Qualified Medication Administration Person (QMAP) through program approved by the State of Colorado Department of Health required
Read, write, speak and understand the English language
Demonstrated working knowledge of Microsoft Office Suite including Word, Excel, Outlook
ExpectedHours ofWorkofa Wellness Coordinator:
This role may be full-time or part-time. Schedule is generally Monday through Friday. May be called during off hours to respond to emergency or unusual situations.