Job Description
As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:
- Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
- Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
- Driving member retention through outreach via phone and email to current members.
- Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
- Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
A commitment to keep your body working
Massage Envy is a nationwide wellness franchise providing massage, stretch, and skin care services. The brand is built upon the belief that regular massage, stretch, and facials are integral components of whole-body wellness and keep your body working.
Salary
$15.00 - $16.00 per hourBenefits
Commission pay, Flexible schedule, Life insurance, Disability insurance, Employee discount, Paid training, Health insurance, Dental insurance, Vision insuranceJob Type
Part timeNumbers & Facts
| Location | Wilmington, DE |
| Industry | Personal and Household Services |
| Salary | $15–$16 |
| Company Size | 10,000 employees or more |
| Year Founded | 2002 |
| Website | https://jobs.massageenvy.com/ |
About Company
Join the brand that values you. The one that sees your incredible potential and helps you grow and build a long-term career. Massage Envy is more than the leader in accessible massage and skin care. This is a strong community of 35,000+ therapists, estheticians, stretch providers, and associates dedicated to the pursuit of total body wellness. Whether you’re just starting out or you’re ready to make a move to the next level, at a Massage Envy franchised location* you’ll find a gratifying career that cares for you. Discover a home for your many talents with the opportunities, financial stability, and support you need to thrive. From a commitment to self-care and free continuing education to the recognition and rewards you deserve, this is where you can do more of what you love.
*Each individual franchised location, not ME SPE Franchising, LLC ("MEF") or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated franchised location and may vary from location to location. ©2020 ME SPE Franchising, LLC.