Accounts Receivable, Analysis Skills, Coaching, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Health Plan, Inventory Management, Leadership, Mathematics, Merchandising, Operations, Regulatory Compliance, Retail Management, Sales, Schedule Development, Servant leadership, Software Patches, Staff Development, Standard Operating Procedures (SOP), Team Building, Time Management, Vision Plan
Schedule: Full-time, 40 hours per week. 8-hour shifts, 5 days per week.
Availability: Availability to work opening or closing shifts is required. One weekend shift is also required each week.
Age Requirement: Must be 18 years or older.
Location: The Truck Patch in Jonesboro, AR
Address: 906 Southwest Drive, Suite B Jonesboro, AR 72401
Benefits: Full-time team members are eligible for the following benefits at The Truck Patch:
- Extensive Medical Coverage
- Vision Plan
- Dental Plan
- 20% off Store-Wide Discount
- 401K with match
- Paid Time Off
The Wellness Department Head provides a delightful customer experience while maintaining a welcoming, well merchandised department. This person supports the store operations and embodies the spirit of servant leadership. The Wellness Department Head interacts with customers, vendors, and Truck Patch Team Members in a positive and authentic manner.
Daily Operations
- Acts as a community resource - Honestly and respectfully assisting customers with wellness products in compliance with DSHEA law.
- Follows the current TP ordering SOP to maintain fully stocked shelves in all departments.
- Understands and performs TP inventory management functions.
- Maintains accurate and up-to-date product signage throughout the entire department.
- Works in cooperation with Store Manager/Owners to closely maintain all elements of department sales performance.
- Keeps up to date on wellness and natural product trends.
- Searches to find innovative and QUALITY supplement and H&B lines.
- Supportive and engaged with customers
- Able to work with Physician’s recommendations for diet/supplement needs.
- Participates in Manager on Duty assignments as needed.
- Performs other duties assigned.
Team and Leadership
- Participates in the hiring, evaluation, training, coaching and development of Team Members in collaboration with the Store Manager.
- Supports store experience by upholding TP Guidelines for staff appearance, energy, quality and cleanliness.
- Participates in scheduled management and departmental meetings to ensure core operational functions are followed.
- Servant Leader - Fosters team development and cohesion through service to each other.
Key Attributes
- Background in natural wellness is necessary, including strong knowledge of vitamins, supplements, and holistic body care.
- Knowledgeable of specialty diets (ie; Low Sugar, Gluten free, Paleo, etc.) and able to assist customers with reading labels.
- Excellent customer service skills
- Strong analytical and mathematical capabilities.
- Motivated to work a flexible schedule including nights, holidays and weekends.
- Able to be on your feet for up to eight hours.
- Excellent time management skills.