Wellness Floor Associate

YMCA Southcoast

Fall River, MA

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JOB DETAILS

SKILLS

CPR Certification, Career Development, Communication Skills, Customer Support/Service, Defibrillator, Equipment Maintenance/Repair, Fitness, Genetics, Incident Response, Information/Data Security (InfoSec), Maintain Compliance, Safety Process, Safety Standards, Set Goals

LOCATION

Fall River, MA

POSTED

30+ days ago

YMCA Southcoast

Job Title: Wellness Floor Attendant

Position Summary:
The Wellness Floor Attendant is responsible for creating a welcoming and safe environment in the Wellness Center. This role supports members and guests by providing basic equipment guidance, maintaining cleanliness, and ensuring adherence to safety policies.

Essential Functions:

Greet and engage members and guests in a friendly, professional manner
Provide basic orientation to fitness equipment and wellness center layout
Monitor the wellness floor to ensure safe and appropriate use of equipment
Enforce wellness center policies, including age guidelines and safety standards
Maintain cleanliness of equipment and workout areas throughout shift
Conduct regular walkthroughs to identify and report maintenance or safety concerns
Respond appropriately to incidents and seek support when needed
Assist in promoting wellness programs, classes, and services as appropriate

YMCA Competencies:
Mission and Community Oriented: Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions and perceptions. Demonstrates a desire to serve others and fulfill a community need. Recruits volunteers and builds effective,
supportive working relationships with them.
People Oriented: Seeks first to understand the other’s point of view; remains calm in challenging situations. Builds rapport and relates well to others. Listens for understanding and meaning; speaks and writes effectively. Takes initiative in developing others.
Results Oriented: Strives to meet or exceed goals and deliver a high value experience for members. Embraces new approaches and discovers ideas to create a better member experience. Makes sound judgments and transfers learning from one situation to another.
Establishes goals, clarifies work, and participates in meetings.
Personal Development Oriented: Accurately assess personal feelings, strengths and limitations, and how they impact relationships. Pursues self-development that enhance job performance. Demonstrates an openness to change; seeks opportunities in the change process.

Qualifications:

Friendly, approachable, and customer service–focused
Basic understanding of fitness equipment preferred (training provided)
Ability to communicate with individuals of all ages and abilities
CPR/AED certification required within 30 days of hire
Must be reliable and able to work independently

Physical Demands:

Required to physically perform demonstration of equipment and exercise.
Required to demonstrate physical stamina and agility, and to stoop, kneel, crouch, walk, run, and stand for extended periods of time.
Ability to react to emergency situations by quick movements, strenuous activity, and communicate in a noisy environment.

The YMCA Southcoast is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.

About the Company

YMCA Southcoast

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