WFH Customer Service Team Manager

AIL
  • Orlando, FL
  • Remote
    11 days ago

    Job Description

    Remote Leadership Manager

    AO Globe Life | 100% Remote | Leadership Opportunity

    Lead. Mentor. Grow. Build Your Future from Anywhere.

    AO Globe Life is expanding its leadership team and seeking experienced, growth-minded professionals who are ready to lead, mentor, and develop high-performing remote teams.

    If you have experience in leadership, management, operations, customer service, or team development and are looking for a career that offers flexibility, professional growth, and meaningful impact, this could be the opportunity you've been waiting for.

    In this fully remote role, you'll support both clients and team members while helping drive performance in a collaborative, mentorship-focused environment.

    What You'll Do

    Lead Client Consultations

    • Connect with individuals who have requested information about available benefit programs

    • Schedule and conduct virtual consultations via Zoom

    • Educate clients on available benefit options

    • Guide clients through enrollment and provide ongoing support

    • Maintain accurate digital records and follow-up communications

    Develop & Support Your Team

    • Recruit, mentor, and coach new representatives

    • Lead virtual team meetings, coaching sessions, and training calls

    • Set performance goals and monitor team progress

    • Foster a positive, accountable, and growth-oriented team culture

    • Support professional development through ongoing mentorship

    What We Offer

    100% Remote Work

    • Work from anywhere within the United States

    • No commuting or office requirements

    Flexible Schedule

    • Create a schedule that supports your personal and professional goals

    Warm Leads Provided

    • Connect with individuals who have already requested information

    • No cold calling or prospecting required

    Weekly Pay

    • Weekly direct deposit

    • Performance-based bonuses

    • Leadership advancement opportunities

    Training & Leadership Development

    • Comprehensive onboarding

    • Ongoing leadership coaching

    • Professional development programs

    • Executive mentorship

    Supportive Team Culture

    • Collaborative leadership environment

    • Performance recognition

    • Clear advancement pathways

    • Long-term career growth

    Ideal Candidate

    We're looking for professionals who demonstrate:

    • Leadership or management experience

    • Strong communication and interpersonal skills

    • Excellent organizational and time-management abilities

    • Confidence using Zoom, Microsoft Office, and other digital tools

    • Self-motivation and accountability in a remote environment

    • Passion for mentoring, coaching, and developing others

    • A positive, solutions-oriented mindset

    Experience in management, operations, customer service, sales leadership, recruiting, or team development is highly valued.

    Minimum Requirements

    • Must be legally authorized to work in the United States

    • Reliable high-speed internet connection

    • Windows-based computer with webcam

    • Professional home office environment

    • Ability to work independently while collaborating virtually

    About AO Globe Life

    For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, veteran organizations, and associations to provide supplemental life and health benefits to working families throughout the United States.

    As a remote-first organization, we are committed to developing leaders through mentorship, collaboration, and performance-based advancement while delivering exceptional service to the families we proudly serve.

    Ready to Lead?

    If you're ready to advance your leadership career in a flexible, fully remote environment where your growth is supported and your impact matters, we'd love to connect with you.

    Apply today and discover how far your leadership can take you with AO Globe Life.

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    Numbers & Facts

    LocationOrlando, FL (
    Remote
    )

    Skills

    • Broadbandunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Credit Unionunmatched
    • Customer Service Managementunmatched
    • Customer Support/Serviceunmatched
    • Customer Trainingunmatched
    • Health Planunmatched
    • Interpersonal Skillsunmatched
    • Labor Unionsunmatched
    • Leadershipunmatched
    • Mentoringunmatched
    • Microsoft Officeunmatched
    • Organizational Skillsunmatched
    • Performance Analysisunmatched
    • Performance Goal Settingunmatched
    • Record Keepingunmatched
    • Remote Team Managementunmatched
    • Salesunmatched
    • Schedule Developmentunmatched
    • Service Deliveryunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Work From Homeunmatched

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