Closes: 9/20/26 - Spokane, WA - Full-time/HourlyWage: $20.00 p/h Employment Benefits: https://discovergoodwill.org/benefits/NOTE: Please apply early, as this job posting is subject to removal before the deadline. Thank you.Summary: Provide employment services to individuals with disabilities & disadvantages to include evaluation, assessment, training, coaching, placement, & retention services. Supervise &/or provide direct employment services to both funded & unfunded program participants earning commensurate or non-commensurate wages. Driving is required so must have valid driver's license, clean driving record, proof of personal auto insurance, & pass driver record, & background check.Education &/or Experience:High school diploma or general education degree (GED); or 1-3 months related experience &/or training; or equivalent combination of education & experience.Essential Duties & Responsibilities include the following:Assist with development & implementation of programs & services.Assist with the screening of referrals for appropriate program & service options.Establish & maintain good working relationships with employers, participants, referral agencies, & all team members.Follow up on participant progress.Ensure all paperwork & related activities are current, accurate, & in compliance. Enter required data into the Participant Case Management database in a timely & accurate manner.Stay informed of state & federal laws affecting the organization & the people it serves.Submit data for continuous improvement outcome reporting system.Attend meetings, conferences, training, & workshopsMake recommendations on necessary changes in policy or management style.Track revenue & expenses.Meet or exceed projected revenue or billable hour goals.Provide services in accordance with Goodwill policies, CARF standards, & principles of safety.Assist in developing natural supports for participants.Assist participants in achieving the highest level of independent functioning.Facilitate Person-Centered Planning. Review each participant's referral information, vocational assessments, psychological profiles, work assets &/or limitations to determine appropriate job match. Gather data & write reports of participants' work behaviors & progress.Perform job & task analysis. Provide hands-on supervision & support to participants/employees during their learning & performance of job duties. Act as a job coach & trainer for program participants.Develop & conduct job-readiness services to ensure participants receive necessary assistance & instruction.Stay informed of current wage trends.Assist participants in seeking, obtaining, & retaining transitional & competitive employment.Develop jobs related to participants' abilities, limitations, job needs, & desires.Educate individuals about educational/career planning opportunities.Model appropriate work behaviors & interpersonal skills.Assist employer with participant training, support, & job accommodations.Assist employer in developing natural supports for participants.Educate employers about the effectiveness, profitability, & benefits of employing individuals with disabilities &/or disadvantages.Inform business, labor, & the general public about Goodwill services & available potential employees.Determine the worksite is properly equipped to ensure participant safety.Work at more than one location with multiple caseloads.Provide Independent Living services as directed by contract & service plan/authorization.Follow all policies, procedures, & directives of Goodwill Industries assuring safety of personnel or property.Work collaboratively with WFS to provide participant services.Properly wear & maintain all required Personal Protective Equipment (PPE).Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). Other duties as assigned.
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