White Glove Processor

SUMMARY: This position is responsible for providing special services to customers that will allow them to sell electronic equipment preloaded with various software and operating systems. A key component is to create and maintain tracking logs to maintain inventory.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Unbox electronic hardware

• Update computer operating system with customer requested software
• Register management software to purchasing end user
• Create and apply custom asset tag as needed
• Maintain record of asset tags, serial numbers and product model number
• Clean and repackage product in original manufacturer box
• Palletize completed products for shipping
• Perform audit on random units from pallet to quality check asset tag and registration information
• Communicate status and shipping information with D&H sales representative
• Participate in all necessary manufacturer trainings and testing
• Must maintain an acceptable attendance record
• Must be able to successfully work independently, including prioritizing and processing work.
• Ability to work within established productivity and quality standards

ADDITIONAL DUTIES

• Keep work area neat, clean and hazard free
• To work in other areas of the warehouse when white glove work is slow
• May operate equipment (pallet jack, hand jack, etc.)
• Other related duties as assigned

EDUCATION and/or EXPERIENCE

• Knowledge of technology including downloading computer software
• Knowledge of Windows and Google computer operating systems

WORK SCHEDULE

• Fulltime position (40 hours a week), Overtime, Weekends, Holidays, as required.

LANGUAGE SKILLS

• Excellent oral and written communication skills.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write correspondence and/or complete employment forms.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers.