PORT MADISON ENTERPRISES
WHITE HORSE GOLF CLUB
Assistant Golf Professional
General Position Summary:
Provides assistance to White Horse Golf Club management team for the daily operations of golf course. Assists with teaching lessons, managing tournaments, and with controlling facility assets. Provides Spectacular Customer Service during both internal and external interactions.
Essential Functions/Major Responsibilities:
- Maintains positive and productive relationships between the golf club facility and golfers, guests, employees, community and the industry
- Responsible to facilitate all preparations for event outings and their procurement including scorecards, cart signs, scoreboard designs and set up, rule sheets, summary sheets, player pairing and all food beverage needs
- Assists with overseeing tournaments, marketing, merchandising, club fitting, golf lesson programs and junior golf camps/clinics
- Administers all club related handicapping needs, along with monitoring and transmissions of clubs United States Golf Association Gold Handicap Information Network (USGA GHIN) handicaps on a regular basis to ensure compliance and accuracy of individual player scores
- Maintains a safe and hazard free working environment and complies with all OSHA required training
- Assists management team in managing the driving range operations to achieve maximum utilization and revenue profitability
- Assists Golf Course management in controlling and management of checking in players, control of the tee times, and the speed of play that ensures an enjoyable experience for all customers
- Provides training to pro shop personnel
Secondary Functions:
- Required to know how to operate all facilities vehicles to include: golf cart, range picker, beverage cart, course gators and how to trouble shoot potential problems that may arise
- Provides assistance and makes recommendations to the General Manager on proposed budget items, capital expense considerations, etc
- Assists management in all aspects of performance management (i.e., hiring, coaching and corrective action, performance evaluations, etc)
- Attends assorted continuing education training sessions as approved by the General Manager to maintain certifications
- All other duties as assigned by management
- Assists in scheduling personnel consistent with PME's payroll policies and procedures
- Assists in conducting department meetings to share information, received feedback and update staff on projects and plans
- Performs other supervisory functions as requested by management
Specific Job Skills:
- Ability to communicate professionally with both guests and employees
- Organized and able to carry out tasks at the direction of the supervisor
- Ability to stay positive and focused while working in a fast-paced, hectic and stressful time phased situations
- Able to work well with others in a spirit of cooperation and mutual respect
- Cash handling experience required
- Holds valid Washington state drivers license
- Ability to operate various golf industry point-of-sale systems
- Ability to solve problems effectively
Education and/or Experience:
High school or GED is required. Previous golf instruction experience required and must hold a valid Professional Golf Association A8 (Assistant Golf Professional certification. Previous supervisory experience required.
Job Conditions:
Working conditions include working during busy times of the day and night in noisy and crowded conditions. Must be able to maintain a flexible schedule during the golf season to accommodate various activities. Conditions will also include frequent interruptions, evenings, weekends and holidays.
Physical Requirements:
Has the ability to lift 50 lbs. while standing, twisting, or bending. Must be able to stand and/or sit for extended periods of time. Must be able to work evenings, weekends and holidays to support the business demand and have an awareness of service levels during all shifts.