Department Human Services - Recreation Salary Grade MISC 2 Reports To: Recreation Supervisor FLSA Status: Non-Exempt Appointed By: Town Manager Date: February 2026
GENERAL SUMMARY
Under the general supervision of the Assistant Director of Recreation and direct supervision of the Recreation Supervisor, manages the parking lot and capacity levels of White Pond. Responsible for maintaining and improving upon the efficiency and effectiveness of all areas under the direction and control of the position. Performs varied and responsible duties requiring a thorough knowledge of departmental operations and the exercise of judgment and initiative in completing tasks particularly in situations not clearly defined by precedent or established procedures. Incumbent is called upon to handle a significant amount of details each varying from the other in substance and content requiring incumbent to approach workload with flexibility.
ESSENTIAL JOB FUNCTIONS
External and internal applicants as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act must be able to perform the essential job functions as listed either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
• Direct service with members as they enter White Pond parking lot. • Responsible for scanning and searching for members in MyRec software and checking all attendees on computer. • Responsible for collecting day passes for guests with and without members and fees associated. • Ability to sell memberships to those wishing to purchase on the spot. • Walkie-talkie communication with Head Lifeguard on beach regarding capacity levels. • Responsible for cross-referencing monetary revenue from MyRec Guest sign in sheet and lockbox cash at the end of each shift and tracking in binder. • In charge of signage at top of driveway regarding Open/Closed/Capacity to be presented. • Performs special projects and related responsibilities as initiated and requested. • Keeps track of available parking spaces and when to relay communication beach is at capacity. • Performs other related duties as required, directed, or as the situation dictates. • Regular attendance at the workplace is required.
SUPERVISORY RESPONSIBILITY
None
EDUCATION, EXPERIENCE & SPECIAL REQUIREMENTS
• High school education, additional education or training in clerical field preferred. • Strong experience in customer service, including handling difficult conversations. • Valid motor vehicle operators license with a safe driving record and ability to provide personal vehicle for occasional transportation during work hours.
KNOWLEDGE, SKILLS & ABILITIES
• Outdoor environment not subject to extreme variations of temperature, noise, odors, etc. • Majority of work is performed in a moderately noisy work environment with constant interruptions. • Frequently subjected to the demands of other individuals and the volume and/or rapidity with which tasks must be accomplished. • Operates computer, printer, keyboard, calculator, telephone, and all other standard office equipment requiring eye-hand coordination and finger dexterity. • Balancing, crouching, grasping, pulling, reaching, and stooping may also be required.
WORKING CONDITIONS & PHYSICAL DEMANDS
External and internal applicants as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act must be able to perform the physical demands as listed either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Moderate physical effort is generally required, which involves frequent lifting of between 30 and 60 pounds. Additional physical effort is required in emergency situations to perform rescue/lifesaving activities. Regularly required to walk, swim, stand, crouch, reach, crawl, climb, talk, sit, watch, and hear for extended periods of time. Regularly required to use hands to finger, handle, and feel objects or equipment. Vision and hearing at or correctable to normal ranges. Work is performed in a varied environment, including exposure to various weather conditions and pool chemicals. Noise is moderate to loud at times.
THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO DO THIS JOB. THE ABOVE IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES AND DUTIES REQUIRED. THE OMISSION OF SPECIFIC STATEMENTS OF DUTIES DOES NOT EXCLUDE THEM FROM THE POSITION IF THE WORK IS SIMILAR, RELATED, OR A LOGICAL ASSIGNMENT TO THE POSITION.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT BETWEEN THE EMPLOYER AND EMPLOYEE AND IS SUBJECT TO CHANGE BY THE EMPLOYER AS THE NEEDS OF THE EMPLOYER AND REQUIREMENTS OF THE JOB CHANGE.