We are seeking a detail-oriented and customer-focused Wholesale Customer Service Representative to support one of our clients, growing wholesale operation. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and takes pride in accuracy and organization. This will be Temp to hire, and we offer access to healthcare benefits immediately! No waiting period.
Schedule ONSITE
Monday-Friday: 8:00 AM - 5:00 PM
Rotating Saturdays (every 4-6 weeks)
Seasonal hours vary (half-day to full-day shifts)
What You'll Do
Communicate directly with wholesale customers to manage accounts and orders
Process order entries with a high level of accuracy
Coordinate shipping and fulfillment logistics
Maintain records and data within internal systems
Work daily within Microsoft Office and ERP systems
Provide support in a retail setting as needed (customer assistance and stocking)
What We're Looking For
2+ years of customer service experience (face-to-face preferred)
Strong Microsoft Office skills (Outlook, Excel, Word, Teams)
Experience with ERP systems (SAP, NetSuite, or similar preferred)
High attention to detail and strong organizational skills
Excellent communication and follow-up abilities
Ability to work independently and stay accountable
Comfortable lifting up to 50 lbs.
What Sets You Up for Success
You are reliable and take attendance seriously
You're tech-savvy and pick up systems quickly
You enjoy working with customers and solving problems
You take initiative and don't wait to be told wha
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Numbers & Facts
Location
Frederick, Maryland
Salary
$17–$21 Per Hour
Skills
Communication Skillsunmatched
County Ordinancesunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
ERP (Enterprise Resource Planning)unmatched
Follow Throughunmatched
Health Planunmatched
Lift/Move 50 Poundsunmatched
Logisticsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
NetSuiteunmatched
Order Managementunmatched
Order Processingunmatched
Organizational Skillsunmatched
Record Keepingunmatched
Resolve Customer Issuesunmatched
Retailunmatched
SAP ECC (fka SAP R/3 and SAP ERP)unmatched
State Laws and Regulationsunmatched
Wholesale Industryunmatched
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