WIC CLERK

Position Summary The WIC clerk performs clerical tasks involved in the administration of a WIC Clinic and other tasks as directed. Under the supervision of the WIC Supervisor or Operations manager issues WIC vouchers to WIC Participants. Prepares and mails all reports for the agency and the state office as directed in the policy and procedure manual. Minimum Qualifications Education High School Diploma or equivalent. Experience At least six months previous medical office or healthcare experience preferred. Not required to work as WIC clerk. Knowledge, Skills, and Abilities Knowledge of WIC certification processes and medical terminology preferred. Willingness to learn and teach basic nutrition and its relationship to health, familiarity with the local eating habits, resources, culture and community, and comfortable working with groups as well as providing individual instruction. Ability to interpret identification, income, and residency information. Strong computer literacy and typing skills required. Must demonstrate excellent interpersonal, verbal, and written skills. Calm, professional attitude in stressful situations and interactions. High level of ethics in maintaining patient confidentiality. Has met all pre-employment requirements for an employee of AHL Physical and Mental Requirements Stands, sits, walks and converses most of the day. Exerts up to 10 pounds of force occasionally including pushing and/or pulling objects. Ability to operate office equipment including computer, printer, fax, etc. OSHA Category III: Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. Willing to travel to events and work on nights/weekends. Must have reliable transportation. Ability to work collaboratively with Providers, Management, and Support Staff. Requires the ability to deal with people beyond giving and receiving instructions, assignments, or directions, and must be adaptable to performing under stress and when confronted with persons acting under stress.