WIC IT Applications Lead

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Job Information

Functional Title: WIC IT Applications Lead Job Title: Systems Analyst V Agency: Health & Human Services Comm Department: WIC Applications Posting Number: 14931 Closing Date: 06/11/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,797.66 - $9,508.25 Pay Frequency: Monthly Salary Group: TEXAS-B-25 Shift: Day Additional Shift: Telework: Travel: Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 4616 W HOWARD LN Other Locations: MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11 ISM,IT,Z Prefix

Job Description

The WIC IT Applications Lead (Systems Analyst V) Works under the general supervision of the IT Women, Infants, and Children (WIC) Applications Manager. The Systems Analyst V role performs advanced (senior-level) systems analysis work analyzing, developing and maintaining the complex WIC systems within the IT Application Services department supporting the Family Health Services (FHS) portfolio area. Supervises, and oversees, the work of other technical staff. Oversees the ongoing development and maintenance of WIC systems, proactively Producing and documenting solutions for complex problems. Ensures the team follows all aspects of the software development life cycle (SDLC), adhering to all agency quality and security standards. Coordinates projects that involve other teams and programs in the agency. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Selected candidate must work onsite from an HHS office located in Austin, Texas designated by the hiring manager.

Essential Job Functions (EJFs)

• Oversees the coding, testing, and support of highly complex applications to meet customer needs. This includes collaborating with the customer to understand requirements and problems to be solved. Supervises day-to-day operations so that maintenance is completed on time, within budget, and with quality. Consults with the customer and the team on hardware and software purchases., reviews justifications, and makes recommendations
• Plans, assigns, and supervises the work of technical and professional staff. Assures team members comply with all related policies, standards, procedures, and activities. Provides technical leadership on projects and agency initiatives. Assists in training new personnel. Interviews job applicants and make hiring recommendations. Facilitates team meetings.
• Oversees advanced systems analysis, design activities, and quality assurance conducted by the team, which include writing specifications, preparing preliminary analysis/design plans, user requirements, reviewing test plans, and schedules. Provides analysis and consultation to management on technical solutions and evaluates new technologies for implementation. Manages the preparation of charts, diagrams, and tables that depict the present and proposed systems in terms of costs, benefits derived, and tasks accomplished.
• Ensures system documentation is accurate, complete, and up to date. This includes architectural diagrams, technical specifications, and security controls. Works with the team to make sure hardware, operating systems, middleware and software are current. Ensures that software is consistent with Agency and Department of Information Resources (DIR) policies and standards. Stays informed of the latest enhancements in software engineering, looks to modernize applications, and reduce technical debt.
• As a technical lead presents project updates to the manager, coordinates assignments, notifies manager of workload problems, and makes sure internal deadlines are met. Coordinates projects and maintenance activities with other teams, outsourced partners, and vendors. Prepares management level reports, such as status reports, application and system inventories, and budgets.
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of application development methodologies
• Knowledge of databases and data warehouses
• Knowledge of cloud services
• Knowledge of effective team leadership principles
• Knowledge of System Development Life Cycle Methods
• Skill in technical analysis, decision making, and problem solving
• Skill in analyzing existing systems and identifying areas of improvement
• Skill in written and verbal communication
• Ability to plan, assign, and supervise the work of others
• Ability to effectively analyze, organize, and present complex technical information
• Ability to analyze problems and develop solutions
• Ability to work under stressful conditions with multiple projects and deadlines
• Ability to effectively work independently or with others in a team environment

Initial Screening Criteria

• Graduation from an accredited four-year college or university with a major in Computer Science, Software Engineering, or related field. (May substitute direct work experience in Computer Science, Software Engineering, or related field on a year-for-year basis.)
• Minimum 8 years of work experience in a software engineering field is required.
• Minimum 5 years of work experience leading or supervising a team of at least 6 members is required.
• Minimum 4 years of work experience with Microsoft technologies such as Azure, Visual Studio, SQL Server, and C# is required.
• Experience in a government agency preferred.

Additional Information

• Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
• Selected candidates must be legally authorized to work in the U.S. without sponsorship.
• Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.

Military and ADA Accommodations

• Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions.
• ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

• This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.