Access Control, Automation, Automation Systems, Business Plan, Computer Firmware, Computer Security, Configuration Management, Cryptography, Customer Support/Service, Desktop Administration, Device Drivers, Disaster Recovery, Documentation, Endpoint Security, Enterprise Applications, Enterprise Endpoint, Hardware Upgrades, Maintain Compliance, Metrics, Microsoft Windows Operating System, Operating Systems, Operations Processes, Process Improvement, Regulatory Compliance, Schedule Development, Security Compliance, Software Administration, Software Patches, Source Code/Configuration Management (SCM), System Lifecycle, Systems Administration/Management, Systems Maintenance, Technical Support, Test Plan/Schedule
An iMPact Business Group client is seeking an experienced Windows Endpoint Engineer/Architect for a 6+ month part-time contract.
The ideal candidate is able to start out 3 days a week on contract and adjust their participation as project needs expand over time. This firm is growing and so are their Technical Support needs.
This is a hands-on Technology support role. This contract will start out reviewing current Endpoint support processes and then help define and deploy automation to improve those processes.
This role will involve the design, implementation, and maintenance of enterprise Endpoint systems. This role ensures that all Windows-based
devices remain secure, compliant, and optimized through effective patch management, imaging, software deployment, and automation practices.
Other titles for this role could include -- Windows Endpoint Support Engineer, Desktop Support Technician/Engineer, Software Packaging Technician/Engineer, Endpoint Deployment Technician/Engineer.
Duties can include:
Operating System and Patch Management
* Develop, schedule, and manage operating system patching processes across endpoint devices.
* Monitor patch deployment results and compliance metrics, to ensure endpoint security and consistency.
* Coordinate with the Security team to remediate identified vulnerabilities.
* Manage and maintain BIOS, firmware, and system driver updates to ensure hardware stability, compatibility, and security across endpoint devices.
Imaging and Deployment
* Design, build, and maintain standardized endpoint images for deployment across the organization.
* Streamline the imaging and provisioning process for new and replacement devices.
* Ensure images include required baseline configurations, agents, applications, and security settings.
Software Deployment and Maintenance
* Create, test, and manage software deployment packages for enterprise applications.
* Oversee enterprise-level software updates and version control to ensure consistency across environments.
* Maintain configuration baselines and ensure endpoint software compliance with organizational standards.
Configuration and Policy Management
* Define and maintain endpoint configuration standards, including device policies and compliance rules.
* Implement and enforce endpoint security configurations, including encryption, update compliance, and access controls.
* Support the integration of configuration standards into automated management systems.
* Maintain endpoint device health (connectivity, compliance, drivers, and security tools).
Automation and Process Improvement
* Identify and implement improvements to reduce manual intervention and increase deployment efficiency.
* Maintain documentation of automated endpoint management procedures and configurations.
Collaboration and Strategic Projects
* Collaborate with Security, Service Desk, and business stakeholders to plan and implement endpoint-related initiatives (e.g., Windows version upgrades, hardware refresh, security enhancements).
* Contribute to projects involving operating system lifecycle management, platform upgrades, or management tool enhancements.
* Provide subject-matter expertise in endpoint design, deployment strategy, and systems optimization.
* Participate in disaster recovery planning for endpoint systems.