Administrative Skills, Computer Security, DNS (Domain Name System), Database Administration, Failover, ITIL (IT Infrastructure Library), Incident Management, Microsoft Active Directory, Microsoft Hyper-V, Microsoft IIS Web Server (Internet Information Services), Microsoft Product Family, Microsoft Remote Desktop Services (fka Terminal Services), Microsoft SQL Server, Microsoft SQL Server DBA (Database Administration), Microsoft System Center Operations Manager (SCOM), Microsoft Windows Operating System, Microsoft Windows Server, Microsoft Windows System Administration, Print Server, Problem Solving Skills, Process Improvement, SQL Databases, Systems Administration/Management, Time Management, VMWare, Virtualization