Windows + SQL Server Admin

Key Responsibilities

• Provide L2/L3 application support for a system managing backup tape cartridges and offline storage media.
• Perform SQL-based troubleshooting, including writing and optimizing queries, analyzing data issues, and validating application data integrity.
• Monitor application health, investigate incidents, and perform root cause analysis (RCA).
• Support operations on Windows servers, including service monitoring, log analysis, scheduled jobs as and when required.
• Create and maintain support documentation, SOPs, and knowledge base articles.
• Ensure adherence to SLAs and support critical production incidents as required.

Required Skills & Qualifications

• Strong SQL experience (L2/L3):

• Writing complex SELECT queries, joins, subqueries, and views

• Performance troubleshooting and basic query optimization

• Data validation and analysis

• Good working knowledge of Windows Administration:

• Windows Server (services, scheduled tasks, event logs)

• File system permissions and basic system troubleshooting

• Experience supporting enterprise applications in a production environment.

• Strong analytical and problem-solving skills.

• Ability to work independently and manage multiple issues simultaneously.

• Excellent communication skills for interaction with cross-functional teams.

Preferred Skills

• Experience supporting backup, storage, or asset-tracking systems.
• Incident and change management tools (ServiceNow or similar).
• Batch jobs, schedulers, or background services.
• GIRA and AUTOSYS.
• Understanding of ITIL-based support processes.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.