Windows System Administrator- Berkeley Heights, NJ

Position: Windows Systems Administrator
Location: Berkeley Heights, NJ
Duration: Contract
Rate: DOE

Key Skills:
Background in Control-M and/or Sterling File Gateway (SFG) is required
5+ years of IT experience in a technical production support role with background in Windows Systems Administration and/or Windows development.
Hands-on knowledge of writing SQL for Oracle or SQL Server
Solid experience scripting in PowerShell
Microsoft Desktop Services, Virtual Services
Experienced in Agile and DevOps environments and cultures
Certifications: Knowledge of ITIL production support best practices
ATM knowledge and strong knowledge of Microsoft Office Suite
Experience with Splunk and ExtraHop

The candidate for this position will require knowledge of Windows, SQL servers and databases, and Control-M and/or SFG applications support. Previous experience working with JBOSS, Websphere, Wildfly and AWS is a plus. Day-to-day responsibilities will include developing support utilities and applications for managing services configurations, addressing client/vendor/internal escalated requests for assistance, engaging with implementation teams on the build-out of applications. Must have overall understanding of DevOps and fundamental multi-tier application support. Rotating on-call, project participation, and business continuity support for the Cash and Logistics products as they migrate from a third party data center to a Client data center, Assist and develop scripting alerts to monitor production systems, respond to and troubleshoot escalated incidents. Must have excellent communication skills, as the role interfaces with clients, vendors, and business partners.


Essential Job Responsibilities
Experience with Windows systems troubleshooting within non-production and production multi-tier 36environments.
Background in Control-M and/or Sterling File Gateway (SFG) is required.
24x7 on call support of applications on a rotating basis and participate in resolution of escalated incidents.
Create application monitoring scripts and automate alerts that can inform of problems in logs files.
Recommend performance and infrastructure capacity improvements as well as enhancements to existing macros and utilities in use.
Point of escalation accountable for diagnosing and resolving customer impacting issues.
Review turnover artifacts to ensure completion prior to executing production installs.
Participate in assigned projects representing the support organization, communicate status, issues and delivery risks.
Participate in Patch deployment scheduling and grouping of deployments. Individual will validate systems are operating as they should after a Patching process has completed. Will work with release management when required. Document install defects and assign severity to the problem that occurs and work with various teams to determine root cause.
Ensure monitoring alerts and system events are risk assessed, prioritized, and worked aggressively.
Maintain and/or create technical support documentation, and work with resources to assume the same.
Good verbal and written communication skills to be used for creation and updating standard operating procedures.
Must be able to operate in a team environment and be able to effectively communicate and work with team members globally.

Basic Qualifications for Consideration:
Education: Bachelor's degree in Computer Science/Information Systems, or equivalent
5+ years of IT experience in a technical production support role with background in Windows Systems Administration and/or Windows development.
Hands-on knowledge of writing SQL for Oracle or SQL Server
Solid experience scripting in PowerShell
Microsoft Desktop Services, Virtual Services
Experienced in Agile and DevOps environments and cultures
Certifications: Knowledge of ITIL production support best practices
ATM knowledge and strong knowledge of Microsoft Office Suite
Knowledge of Splunk and ExtraHop
Basic knowledge of Linux a plus
Knowledge of Azure a plus

Preferred Skills, Experience, and Education:
Work closely with technical experts, project leads, project managers and program managers in planning, creating and managing project schedules.
Rotating 24x7 on call support
Monitor projects' progress, including identifying critical activities and reviewing progress achieved to date
Perform coordination of cross-functional departments to identify project issues, monitor action items and follow-up to ensure resolutions
Primary point of contact for Patch deployment scheduling and grouping of deployments. Individual will validate systems are operating as they should after a Patching process has completed. Will work with release management when required. Document install defects and assign severity to the problem that occurs and work with various teams to determine root cause.
Good verbal and written communication skills to be used for creation and updating standard operating procedures.
Suggest corrective actions for standard operating procedures, schedules and/or any other opportunities to enhance the relationship for the team and/or client.
Must be able to operate in a team environment and be able to effectively communicate and work with team members globally.