The Wine Retail Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. Reports to the Wine Shop Manager.
Provides prompt, efficient and friendly guest service
Educates guests about Italian wine and assists with wine tastings
Receives and stocks wine and wine store merchandise
Assists with wine store inventory, invoice review and requisitions
Rotates, faces and replenishes merchandise and ensures highest quality standards are met
Answers the telephone promptly and provides friendly, helpful service to customers who call
Assists with scheduling and administrative duties
Performs other duties as required or assigned
Numbers & Facts
Location
Houston, TX
Skills
Administrative Skillsunmatched
Customer Support/Serviceunmatched
Italian Languageunmatched
Language Teachingunmatched
New Store Openingsunmatched
Quality Metricsunmatched
Retailunmatched
Retail Managementunmatched
Revenue Growthunmatched
Telephone Skillsunmatched
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