Wingstop Restaurant Supervisor I

The Restaurant Supervisor I supports the General Manager and Restaurant Supervisor II in daily restaurant operations and steps in when they are absent. Their primary goal is to deliver exceptional guest service, maintain a clean environment, and ensure high-quality food.

Key responsibilities include:

• Achieving team and company goals by assisting in all positions when needed.
• Ensuring excellent customer service and operational standards via the "Ops Scorecard" (SMG, QSC, WingYou).
• Addressing customer concerns promptly and maintaining a guest-first culture.
• Monitoring staffing, training team members, and maintaining compliance with policies and safety standards.
• Driving sales, controlling costs, and ensuring proper cash handling.
• Maintaining cleanliness, safety, and equipment upkeep, including pest control.
• Managing shift duties through pre-shift huddles, delegating tasks, and completing required documentation.
• Remaining professional and problem-solving in all interactions, working up to 40 hours weekly, and lifting up to 50 pounds.

All responsibilities are subject to change based on business needs, and the location may vary accordingly.