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WingStop Shift Manager

Champion Group LLC

Hollywood, FL

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JOB DETAILS
SKILLS
Customer Support/Service, Dental Insurance, Fast Food, Food Safety, Housekeeping/Cleaning, Inventory Management, Operations Management, Order Picking/Packing, Product Demonstration, Product Safety, Resolve Customer Issues, Safety Standards, Safety/Work Safety, Sanitation, Service Delivery, Tuition Fees
LOCATION
Hollywood, FL
POSTED
30+ days ago
Benefits:
  • Dental insurance
  • Employee discounts
  • Tuition assistance

Shift Manager

SPREAD YOUR WINGS WITH WINGSTOP!

We're not just in the wing business; we're in the flavor business. Since opening our doors in '94, our mission has been to serve the world flavor, and we're just getting started. Wingstop is the destination when you crave fresh, never-frozen wings, seasoned fries, and our famous sides. For those who demand flavor in everything they do, there's only Wingstop - because it's more than a meal; it's a flavor experience.

ROLE

The Shift Manager supervises shift operations to ensure food safety, proper product preparation, cleanliness, and adherence to company standards. This includes working as a cashier or cook while overseeing staff. Exceptional customer service is a key part of this role.

PRIMARY DUTIES

Performs all tasks and responsibilities of a Wingstop crew member.
Ensures each guest receives outstanding service by creating a guest-friendly environment. This involves greeting and acknowledging every guest, maintaining high standards, demonstrating solid product knowledge, and delivering excellent guest service.
Trains newer or less experienced crew members in their tasks and responsibilities.
Practices inventory control standards.

Maintains appropriate cleanliness, sanitation, safety, and staffing standards.
Opens and/or closes the restaurant and meets required working hours.
Manages and motivates the team.
Assembles and packages orders according to Wingstop standards.
Assists all other positions when needed.
Helps keep the kitchen clean throughout the shift.
Ensures all crew members are health and safety conscious at all times.
Resolves customer issues efficiently and with a positive attitude.
Ensures the store is clean at closing and represents the Wingstop brand well.
Promotes the Wingstop brand and adheres to operational requirements.
Enforces the Wingstop uniform and jewelry policy.
Ensures every guest has a positive, lasting impression of the Wingstop experience.

License/Certification:

ServSafe Manager Certification (Required)
Shift availability:

Day Shift (Required)
Night Shift (Required)
Weekends (Mandatory)
Work Location: In person

Job Types: Full-time, Part-time

Benefits:

Dental insurance
Employee discount
Paid training

About the Company

C

Champion Group LLC

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