To be considered for this position, please submit an online application.
Job Title: Central Reservations Agent
Job Status: Year Round 11 Months
Job Summary:
Central Reservations is a fun and exciting way to join the ski industry and the Copper family. It is often the starting place for advancement in the resort and sales industry. Central Reservations is an upbeat, energetic environment that provides opportunities to earn while still getting to play in the mountains. The Reservations Agent should be eager to learn, experience, and sell all that Copper has to offer.
The Reservations Agent should be enthusiastic about working in a fast-paced sales and customer service environment. The Reservations Agent sells in an inbound call center environment, earning a base wage plus commission. Strategic outbound sales and guest service calls are required. The role of the Reservations Agent is to book lodging accommodations and resort services to our guests. Lodging accommodations include several unit types on a short-term rental program including hotel rooms, condominiums, and vacation homes. The responsibility of the Reservations Agent is to match guest needs with the appropriate products, while setting clear and accurate expectations and ensuring reservations are free from error. The Agent is responsible for offering products additional to lodging such as lift tickets, rental equipment, ski/snowboard lessons, pass products, Woodward, ground transportation, golf, and tubing. Reservations Agents must display willingness to learn all lines of business, including but not limited to FIT, Group, and Wholesale.
Excellent communication, attention to detail, customer service & sales skills, teamwork, and ability to work in an office environment are a must. The position is required to have a flexible schedule and required to use multiple software applications at a time. Intermediate to advanced computer skills are necessary for all qualified candidates. Product, resort, sales, service, and system application training will be provided to all hired employees. Enjoy an incentive-based structure with exciting rewards for top sales and accuracy, as well as commission for sales. Experience friendly competition within the work environment and be enthusiastic about our exciting sales culture.
Basic Requirements:
- Applicant must be able to speak and pronounce the English language, free from error, on a consistent basis.
- Must be able to sit for long periods of time.
- Must be able to lift and carry items up to 50 lbs.
- Must be at least 18 years old
POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment. This will be posted for a minimum of 3 days or until the position is filled.
Can you see yourself here- Apply now!