Job Title: Terrain Park Hand Crew Level 2
Job Status: Seasonal
Compensation and Benefits:
- Compensation: Proposed hiring rate of $18.50 to $20.40+, actual pay will be adjusted based on experience.
- Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Job Summary:
The Hand Crew 2 position supports the daily operations and maintenance of Woodward Copper's Terrain Parks while taking on additional leadership responsibilities. This role assists with feature builds and repairs, mentors first-year crew members, and helps ensure all park features meet safety and quality standards. Hand Crew 2 serves as an on-snow ambassador, promoting freestyle terrain etiquette and providing a positive guest experience. This position works under the supervision of Terrain Park Supervisor/Manager/ Leads to maintain a high-quality park environment through proactive maintenance, teamwork, and professionalism.
Essential Duties and Responsibilities:
- Assists with small to mid-scale feature builds and rebuilds, including shaping transitions, lips, and landings under direction of Leads and Cat Operators.
- Conducts minor repairs and welding prep work on features when needed.
- Supports and helps lead daily opening and closing procedures, ensuring all fencing, signage, branding, and features are set to standard.
- Acts as a mentor for first-year crew members, training them on raking standards, safety protocols, and park etiquette.
- Collaborates with Supervisors and Leads to identify feature improvements or areas needing attention, communicating observations effectively.
- Participates in basic layout adjustments, moving rails or boxes with supervision, and assisting with measurements and placement.
- Monitors guest usage of features, promoting safety awareness, freestyle etiquette, and park flow management proactively.
- Provides daily feedback to Leads and Supervisors regarding park conditions, guest interactions, and operational needs.
- Assists with event builds and teardowns, demonstrating understanding of event feature standards and timelines.
- Demonstrates strong professionalism and leadership, representing the park crew in a positive and solution-focused manner in all interactions.
Personal Attributes:
- Is honest and has the highest integrity.
- Is able to handle and manage confidential information.
- Professional appearance. Adheres to all grooming guidelines.
- Follows established policies and procedures.
- Is supportive of Core Values.
- Sets the example for others and is above reproach.
- Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
- Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
- Can handle fast paced, potentially high-pressure environment.
- Is flexible with hours and days of work.
- Is able to work any hours of the day, any days of the week.
- Prioritizes and re-prioritizes personal time and work, to have good balance in life.
Basic Requirements:
- Must be at least 18 years old.
- Must be able to lift and move items weighing up to 50 pounds.?
- Must be able to work in a cold alpine environment on uneven terrain for long periods of time.?
- Must have a valid US Driver's license.
- Must be able to communicate with immediate supervisor---oral and written.?
- Must be able to follow all policies as described in the employee handbook.?
- Must be able to ski/ride with tools or equipment.?
- Required to use hand tools such as rakes, shovels, drills, etc.?
- Must be able to be to work on-time.
Preferred Experience and Special Sk lls:
- Minimum of 1 full season?working in terrain park operations (Level 1 or equivalent at another resort).
- Proficiency in park maintenance tasks, including raking, edging lips and landings, and maintaining features to standard.
- Experience using hand tools and power tools, such as shovels, rakes, drills, and saws.
- Familiarity with terrain park safety protocols?and freestyle risk management practices.
- Ability to operate snowmobiles or UTVs?for park maintenance duties (with proper training and certification).
- Exposure to small to medium snowcat operations?or shadowing grooming tasks is a plus.
- Strong feature evaluation and rebuilding skills, understanding takeoff and landing geometry.
- Ability to work independently?with minimal supervision while maintaining productivity.
- High situational awareness?in busy park environments to ensure personal and guest safety.
- Basic equipment maintenance knowledge, including rails, boxes, signage, and fencing.
- Effective problem-solving and adaptability, especially during rapid weather changes or urgent repairs.
- Clear communication skills?with crew leads and grooming teams regarding feature needs or safety issues.
- Demonstrated initiative and leadership potential?to guide Level 1 crew members when needed.
- Basic freestyle riding skills?(ski or snowboard) to confidently test features within ability.
- Experience with guest interaction or coaching?in freestyle environments is a plus.