Job Title: Terrain Park Hand Crew Level 3
Job Status: Seasonal
Compensation and Benefits:
- Compensation: Proposed hiring rate of $18.50 to $20.40+, actual pay will be adjusted based on experience.
- Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Job Summary:
The Hand Crew Level 3 position is a senior role within the terrain park crew, responsible for supporting daily park operations while taking on leadership, build, and layout responsibilities. This role assists with feature construction and installation, leads small builds and maintenance projects, and mentors Levels 1 and 2 crew members. Level 3 employees act as on-hill leaders, coordinating daily tasks when Leads or Supervisors are unavailable. They demonstrate advanced terrain park skills, proactive communication, and professionalism, ensuring the parks remain safe, high quality, and aligned with Woodward Copper's standards for guest experience and freestyle terrain excellence.
Essential Duties and Responsibilities:
Includes all responsibilities of Levels 1 and 2, plus:
- Leads small feature builds and rebuilds with minimal supervision, including shaping, raking, packing, and final quality control.
- Supports Park layout design and implementation, assisting Leads with measuring, spacing, and setting features.
- Conducts advanced maintenance and minor repairs, including basic welding prep or finishing work under supervision.
- Acts as an on-hill leader and shift lead when Leads or Supervisors are unavailable, coordinating daily maintenance tasks among crew.
- Provides training for Level 1 and 2 crew members on feature maintenance standards, guest interactions, and safety protocols.
- Assists with feature transportation and installation using heavy equipment support, ensuring safe rigging and handling procedures.
- Plays an active role in event setup, build, maintenance, and teardown, understanding event build standards and timelines.
- Proactively identifies operational needs, potential hazards, or layout improvement opportunities and communicates them clearly to Leads and Managers.
- Demonstrates strong professionalism, leadership, and problem-solving, setting the standard for crew performance and guest engagement.
Personal Attributes:
- Is honest and has the highest integrity.
- Is able to handle and manage confidential information.
- Professional appearance. Adheres to all grooming guidelines.
- Follows established policies and procedures.
- Is supportive of Core Values.
- Sets the example for others and is above reproach.
- Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
- Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
- Can handle fast paced, potentially high-pressure environment.
- Is flexible with hours and days of work.
- Is able to work any hours of the day, any day of the week.
- Prioritizes and re-prioritizes personal time and work, to have good balance in life.
Basic Requirements:
- Must be at least 18 years old.
- Must be able to lift and move items weighing up to 50 pounds.?
- Must be able to work in a cold alpine environment on uneven terrain for long periods of time.?
- Must have a valid US Driver's license.
- Must be able to communicate with immediate supervisor---oral and written.
- Must be able to follow all policies as described in the employee handbook.
- Must be able to ski/ride with tools or equipment.
- Required to use hand tools such as rakes, shovels, drills, etc.
- Must be able to be to work on-time.
Preferred Experience and Special Skills:
- Minimum of 1 full season?working in terrain park operations (Level 1 or equivalent at another resort).
- Proficiency in park maintenance tasks, including raking, edging lips and landings, and maintaining features to standard.
- Experience using hand tools and power tools, such as shovels, rakes, drills, and saws.
- Familiarity with terrain park safety protocols?and freestyle risk management practices.
- Ability to operate snowmobiles or UTVs?for park maintenance duties (with proper training and certification).
- Exposure to small to medium snowcat operations?or shadowing grooming tasks is a plus.
- Strong feature evaluation and rebuilding skills, understanding takeoff and landing geometry.
- Ability to work independently?with minimal supervision while maintaining productivity.
- High situational awareness?in busy park environments to ensure personal and guest safety.
- Basic equipment maintenance knowledge, including rails, boxes, signage, and fencing.
- Effective problem-solving and adaptability, especially during rapid weather changes or urgent repairs.
- Clear communication skills?with crew leads and grooming teams regarding feature needs or safety issues.
- Demonstrated initiative and leadership potential?to guide Level 1 crew members when needed.
- Basic freestyle riding skills?(ski or snowboard) to confidently test features within ability.
- Experience with guest interaction or coaching?in freestyle environments is a plus.