Wire Transfer Analyst I

Overview

The Wire Transfer Analyst I, is an integral part of Trustmark's electronic banking platforms. This position requires direct support with associates and customers across all markets with creating, verifying and/or releasing wires while adhering to strict time restraints.

Responsibilities

• Enforce the dual-step authentication while processing online banking outgoing wire transactions ensuring accuracy.
• Handles client outgoing wire requests with prompt, professional, and courteous attention.
• Assist Trustmark associates across all markets with timely resolutions for wire transfer inquiries; domestic and international.
• Understand and comply with bank policies, Federal laws, and regulations (OFAC, BSA/AML, Dodd-Frank, CRT, SAR etc.).
• Prepare and manage wire transfer correspondence, reports, and documents.
• Perform additional duties as assigned.

Qualifications

• High School diploma or the equivalent.
• One year of recent customer service, data entry, clerical, or retail banking experience.
• Proficient with Microsoft office suite (Teams, Outlook, Word, Excel) and general office equipment.
• Proficient with Adobe Acrobat Pro.
• Must demonstrate accuracy, multi-tasking capabilities and can focus on repetitive tasks.
• Aptitude for operating other operating systems and software.
• Demonstrates a high degree of professionalism in communication, attitude, and teamwork.
• Strong reasoning and problem-solving skills.
• Basic knowledge of bank's M&I system preferred
• 1-3 years of banking experience in operations or accounting preferred
• General knowledge of the banking industry preferred

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.