Do you get excited when a new device drops? Do people come to you when they need tech advice?
If you thrive in a fast-moving environment, enjoy connecting with people, and want a role that rewards your drive — this could be the opportunity you’ve been looking for.
Wireless Zone is one of the nation’s largest Verizon Authorized Retailers, with 400+ locations and a growing team of motivated professionals who are serious about their careers.
The Role
As a Wireless Sales Associate, you’ll be an essential part of the store team — the first face customers see and a key reason they leave happy. Working side by side with our Sales Representatives, you’ll be responsible for:
- Welcoming customers and setting the tone for a great experience
Managing inbound calls and connecting customers with the right solutions
- Demonstrating devices and walking customers through product features
Setting up accessories and getting customers ready to go
- Diagnosing and resolving basic device and service issues
Delivering reliable, friendly customer service at every touchpoint
- Maintaining a clean, organized, and inviting store environment
Completing CRM entries and supporting back-office record-keeping
Compensation & Benefits
- Competitive hourly pay with goal-based performance incentives
Paid time off
- Continuous training to keep your tech knowledge sharp and current
A clear path for growth — top performers move up
- An energetic, supportive team environment where your contributions are recognized
Qualifications
Must be 18 years of age or older
- Passion for technology and a knack for explaining it clearly
Confident communicator in person and over the phone
- Organized, adaptable, and able to handle multiple priorities at once
Flexible availability including evenings, weekends, and holidays
- Collaborative mindset with a results-driven attitude
High school diploma or equivalent required
- Prior experience in retail, sales, or customer service is preferred but not required — we hire for potential
Wireless Zone® is proud to be an Equal Opportunity Employer.