Assistant Store Manager - Customer Experience PetSmart
Pelham, NYToday
Job Title: Work From Home – Online Hotel Reservationist (Entry Level)
Employment Type: Remote
About Us:
We are a premier travel company focused on delivering tailored travel planning services, including hotel accommodations, all-inclusive vacations, romantic getaways, and luxury escapes. We are passionate about turning travel dreams into reality and building a team of dedicated professionals who share that same vision.
Job Description:
We are seeking a dependable, entry-level Online Hotel Reservationist to assist in handling hotel bookings for our travel clients. This work-from-home position is ideal for someone looking to break into the travel industry, enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation requests, supplier platforms, and client preferences.
Key Responsibilities:
Search and recommend hotel accommodations based on client preferences and travel dates
Assist with quoting, reserving, and confirming hotel stays
Coordinate with hotel partners to secure the best available options
Track reservation details, deadlines, and changes
Provide outstanding support and timely follow-up to clients
Maintain accurate booking records and client preferences
Qualifications:
High attention to detail and customer service mindset
Comfortable working with email and online booking systems
Good communication and organizational skills
Ability to work independently and follow provided training
No prior travel or hospitality experience required—training included
Enthusiasm for travel is a plus
What We Offer:
100% remote, flexible work schedule
Personalized onboarding and ongoing mentorship
Entry-level position with income potential based on project and performance contributions
Access to exclusive hotel rates and travel perks after training
Opportunities for advancement into planning or client-facing travel roles
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
