We are seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.
Communicate with clients via email, phone, and messaging platforms
Assist with reservation updates, itinerary adjustments, and cancellations
Provide accurate information about destinations, travel requirements, and procedures
Confirm travel details and follow up with clients as departure dates approach
Address concerns professionally and work toward timely resolutions
Excellent communication and interpersonal skills
Customer service experience preferred (hospitality or travel is helpful but not required)
Organized and comfortable managing multiple requests
Able to learn online systems and tools quickly
Interested in travel and helping others plan successfully
Remote work environment
Flexible scheduling options
Training and ongoing guidance
Opportunities for professional development
Supportive team environment
| Location | Utica, New York |