Job Description
Work Order Management - Monitor, review, and prioritize incoming service requests.
- Track assigned work orders through completion and ensure client deadlines are met.
- Identify aging or at-risk work orders and escalate concerns as needed.
- Maintain accurate updates and documentation within company systems.
Operational Support - Proactively follow up with Operations teams regarding outstanding service requests.
- Communicate service status updates and assist in resolving delays.
- Support SLA compliance through regular monitoring and follow-up.
Reporting & Data Management - Generate and distribute recurring reports.
- Consolidate and validate data from multiple systems.
- Monitor trends and provide visibility into aging work orders.
Team Support - Provide backup support during periods of high volume or team absences.
- Assist with special projects and operational initiatives as assigned.
|
Numbers & Facts
| Location | North Attleboro, Massachusetts |
Skills
Data Managementunmatched
Data Qualityunmatched
Documentationunmatched
Establish Prioritiesunmatched
Maintenance Servicesunmatched
Operational Supportunmatched
Order Managementunmatched
Riskunmatched
Service Level Agreement (SLA)unmatched
Time Managementunmatched
Level up your application
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder