Work Study Student-Cougar Ambassador

About Us

Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.

Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.

Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia where we pride ourselves in the USG Statement of Core Values - Integrity, Excellence, Accountability, and Respect. These values form and guide the daily work of our institution.

CSUs core values - Excellence, Creativity, Engagement, Sustainability, Inclusion, and Servant Leadership make us an institution like no other. Each year, we enroll more than 7,000 students from the Southeast, across the nation, and around the world. Many programs at Columbus State rank high for affordability and value. The university strives to provide all students with an exceptional education thats accessible, affordable, and creative to the core.

Location

University Hall, 4225 University Ave, Columbus, GA 31907

Department Information

Office of Admissions

Job Summary

Purpose or Role of the Position.

The Office of Admissions is seeking motivated and customer service-oriented student workers to support daily operations and recruitment initiatives. This position plays a vital role in engaging prospective students and families, maintaining a welcoming office environment, and assisting with campus visit experiences. Student workers serve as representatives of the university and are expected to demonstrate professionalism, enthusiasm, and strong communication skills.

Responsibilities

• Conduct student outreach through phone calls, text messaging, and email communication to prospective students and applicants;
• Provide guided campus tours of both Main Campus and RiverPark Campus, delivering accurate and engaging information about the university;
• Assist with admissions-related services, including application support and general inquiries;
• Serve as a front desk attendant by greeting visitors, answering questions, and directing guests appropriately;
• Support recruitment events, including open houses, accepted student programs, and other special events (some weekends required);
• Maintain cleanliness and organization of the office and shared spaces;
• Perform additional administrative or operational tasks as assigned.

Required Qualifications

Minimum Qualifications:

• Current enrollment as a student at Columbus State University;

• Strong interpersonal and communication skills;

• Customer service-focused with a friendly and professional demeanor;

• Ability to work independently and as part of a team;

• Proficiency in Microsoft Office applications (Word, Excel, Outlook);

• Reliable, punctual, and detail-oriented.

Preferred Qualifications:

Previous experience in customer service, leadership, or campus involvement.

Proposed Salary

$12/hourly.

Required Documents to Attach

• Resume
• Cover Letter

Contact Information

If you have any questions, please contact the Human Resources Office at 706-507-8920 or e-mail to hr@columbusstate.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community.

Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions.

Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience.

Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship.

Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices.

Servant Leadership: Leading through ethical empowerment and service.

Conditions of Employment

All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties:

• A credit check completed for Positions of Trust and or approved departmental Purchase Card usage;

• Pre-employment drug testing for positions with high-risk responsibilities.

• Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter.

• Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. *

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.

Equal Employment Opportunity

It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.

Other Information

Position Classification:

Federal Work-Study (FWS) positions are grouped into three general levels based on job duties and required skills:

• Entry-Level: Basic tasks with little to no prior experience required. Duties may include clerical work, customer service, or general office support.
• Intermediate: Positions that require some prior experience or specific skills. Duties may include tutoring, lab assistance, or more independent administrative work.
• Advanced: Roles that require specialized skills, training, or significant responsibility. Duties may include research assistance, technical support, or leadership roles.

Procedure for Determining Pay Rate:

Federal Work-Study (FWS) pay rates are based on the type of job, responsibilities, and skills required. Pay is set within the university¿s student wage guidelines and follows federal and state minimum wage laws.

Rates may vary by position and are determined in coordination with Financial Aid, based on available funding and the student¿s FWS award.